citizens kitchen and bar

awful!
the decor in this place is very nice, loved that and it's sign was pretty (ha, i know!)
the service though, one of the worst i've ever experienced.
thefoodwas ok but i can barely remember it due to the appalling experience of the service!

firstly they tipped up our coffees with tea from their pot after us asking about 3 times for refills, which was then done with an eye roll from our rude server. we the told her about it and she proceeded to basically call us liars and that they don't fill their pots with tea.
i'm english, trust me, i know the difference between tea and coffee. i realize mistakes happen but to ignore them, roll your eyes and then deny them and not apologize is not cool.

the whole meal from then on was a disaster and the server was one of the most awful people to ever be in customer service of any kind. we eventually tried to get the managers attention but apparently she was dealing with a similar complaint with another table. we could see other tables getting annoyed and also waiting for attention from someone because the service was just that bad.

go anywhere else but here.

this restaurant is inside mandalay bay resort. it's opened for 24 hrs. it got nice options forfoodbut fish & chips are best here. other chicken options are also good.

had a frisco melt and it tasted amazing! thousand island dressing, two patties and sourdough bread (i think). it was delicious.
we came here at about 9pm and it wasn't packed at all but the service was horrible. we got outfoodand finished it before anyone even came back to check on us. wasn't happy about that, but will give them another shot because thefoodwas so good.

at citizens, i received one of the worst services ever.foodwas great but the person who helped me and my girlfriends was so rude. she helped us two days in a row. 1st day, i figured she was having a bad day. but then the 2nd day she dared to call me the c*** word and my friends the b**** word. when i confronted her she said she did not mean it in a rude way. how can you not mean it in a rude way!? i know my friends can get a little rowdy but that's no excuse to treat me that way. we were there yesterday. it was my last day in las vegas for my bridal shower, and it was awful. she couldn't even answer my questions about the menu. couldn't even fully enjoy my food. i am not one to write reviews, but this is something that had to be shared. she didn't even give me her name when i asked her. i had to ask one of the other girls. her name was jessica, i couldn't wait for a manager since we had to catch a flight back to new york that morning. but this needs to be heard and i hope the restaurant does something about it. i will not be disrespected like that with no consequence.

thefoodis woefully under seasoned. the coffe reminds of a cheap dinner. the quality certainty doesn't match the price.

the service was polite and fast and attentive.

citizens is another solid spot by the light group. it’s an upscale diner serving comfortfood24 hours a day in mandalay bay. brunch might be the best time to go if you want to pig out on plenty of sweet and savory offerings like i did. the massive stack of red velvet pancakes may be one of the better versions in town. just bring family or friends to make a dent in it.

perfectly fine with frenchfoodand well experienced with ‘modernist’ cuisine, both at local spots as well as internationally revered recipients of three michelin stars, but born in the midwest and raised on anything but foie gras or liquid nitrogen cocktails suffice it to say that i’m a fan of the whole “upscale american” movement – the sort offoodthat takes the shake n’ bake that mother used to make and turns it into something worth leaving the house for, the sort offoodthat critics love to critique even though they likely cannot make it as well themselves…the sort offoodbeing served at citizens kitchen and bar in mandalay bay.

beware. had a great meal.foodwas very good. went with another couple and we split the bill. we noticed the wrong amount upon getting the split bill. we asked our server, tony, why and he said he rounded the bill up so it would be even. imagine if this happens to everyone how much extra money is there at the end of the day!

dinner was free. i knew the manager at the time so dinner was free. upscale cafefoodgood for what it was. cafe food.

will not go there again !. met someone for breakfast at citizens at mandalay bay on monday for breakfast. was not busy at 8am. it is small and cramped, with small tables. we were seated fast and i ask what happened to "red white and blue" restaurant? and she just shrugged. waiter took our order andfoodcame out fairly fast. the table was so small we had to put the bread on our huge round plates and put the bread plates on a chair, along with other table items, so we could use our coffe cups.foodwas barely warm, and looked really dumb in the middle of this huge round plate. my bill for one eggs benedict and coffee was way over priced even for vegas. $20.00 +. the service was really bad, we had to flag down someone for refill, when we were done the dirty plates just stayed on the table, even after he finally brought the bill. there was no room to sign the bill with all the plates! he never came back to get the bill, so i raised it over my head and the manager took it out of my hand, and i thought someone was stealing my credit card, as i pulled it back i ask if he worked there and he said he was the manager, so i asked him to clear the table and take care of the bill and he did. i told him of the problems, and so did three other tables while we were there. i don't think is was because we are older, but they just have very bad service !!!

horrible service and "ok" food. my daughters and i ate at citizen kitchen and bar after leaving the shark reef. there was not wait; we were seated immediately, which means the restaurant was not packed. after receiving our dinner, we saw our waiter twice and that was after i had to hunt him down and almost scream across the restaurant to get a refill. he brought the refill when he brought the bill... after we were finished eating. then, i had to hunt him down again to get to-go boxes. horrible service!! but, it could be because we were black; i saw our waiter checking with the other tables more frequently and the patrons at the other tables happened to be white. so, if you're a minority... get yourfoodto go or plan on having to chase down your waiter for below average service :-)

averagefood(by vegas standards). had the chicken cobb and the ranch had the consistency of mayo which was strange.

i couldn't tell which was worse, thefoodor the service. my friends and i had a birthday party here and everything was cold or wrong. one person didn't even get a bottom bun on his sandwich. avoid this place like the plague.