do not go here! i am usually not one to complain, but i must say that this was the worst dining experience ever.
i went to the chancery bistro on a thursday, mid-morning for brunch with a group of friends, you would expect the service to be exceptional as we were the only party there, yet this was not the case. immediately we were met with a waitress who clearly acted as if she did not want to be there. to be frank, she was rude and abrupt, when taking our orders she was dismissive which eventually led to her getting the entire table’s food orders wrong, despite each of us clearly pointing to the dishes on the menu. when we queried her mistake, she acknowledged that she knew and ‘was going to tell us about it eventually’, yet offered no apology and continued on her way. this had already set the experience on a low which later was exacerbated when we went to pay. i was wanting to use an entertainment book voucher, but was scolded by the manager that i needed to inform him prior to ordering as ‘clearly stated in the rules’ (this is not the case for the entertainment book, but rather for grabone vouchers), and he preceded to question me, ‘can you speak english?’. he eventually realised his mistake and attempted an apology, and informed me to ‘use my voucher next time as the machine is not working’. all in all, i paid in full for the worst dining experience ever; there will not be a next time.