callahan's bar & grill

to speakenglidh. first - sorry for the tardy reply.

callahan's has always uncharged for tater tots; however, i have recently lowered the price and have not changed the portion sizes on any items. we sincerely apologize if you feel like you did not receive the same quality that you have experienced over the last 20 years. please give us another chance and come in and check out the new menu that we just rolled-out a couple of weeks ago. please ask for jeff.


-----08 jul, 2014-----

to daddy dan. first of all we are very sorry you had a negative experience regarding your child with food allergies. however, you did not speak to the owner - i am the owner and i too have a child with a severe food allergy. i believe your server that evening as well as the kitchenmanagerdid everything they could to accommodate you - going as far as looking up ingredients in various products.

i believe we tried everything we could to accommodate you that evening and again we apologize for any issues you had and would appreciate another chance. next time you are in, please ask for jeff. also, fyi - we have a new menu and hopefully have some items that your child can safely eat.

bad service. would not return to the shawnee mission location. the service has always been bad there but last night was the last time for us. we go to the lenexa location and love it but shawnee mission is not good. we ordered a medium well burger and when it came out it was by all strandards a medium rare. my daughter in law tried to eat some of it but ate only a few bites. the waitress never came back to check. when she did we had already finished our food so she said she would talk to themanagerand give a credit. she came back and told us that they would credit $2.50 but the issue was that we ordered it wrong and that it was medium well. the burger had blood when cut open but they insisted it met all standards for a medium well burger. i was very upset. not because it was under cooked. that happens. we didn't even care if they gave us credit. but to blame the customer and tell them they ordered the burger incorrectly instead of just admitting it was not cooked correctly really upset me. also, what restaurant doesn't serve a 4 year old a cup with a lid? this waitress was so bad as was the manager. and honestly, the food is not the same as lenexa

decent food. nothing i couldn't make at home. the bartender/partialmanageris horrible. you cannot sit at the bar unless you open a tab, can't switch seats with friends if it's a full house (even if no one else is ordering at the bar). would not recommend this place to anyone. the terrible customer service makes this the absolute worst place to watch the game. if they ignored us it would have been a better night but the partialsmanageris snooty and obnoxious, as far to even tell at us for trying to hang drinks to our friends standing in back of us. stay home ad enjoy the game in the comfort of your home and order take out.