half & half - half good half bad. we triedbuttermilkcafe again after saying "never again" after our last visit. the reason we decided to try it was after seeing a steady crown there. this time, my husband had a burger & fries. he said the burger was very good but they brought him chips and then later brought the fries. i had the reuben sandwich w/fries. the fries were great. the reuben wan not. the meat was more like jerky than thinly sliced meat. you could look at it and tell that something was wrong. in fact, it was the waitress who called it jerky. i filled up on fries so the waitress suggested that i try a piece of pie since the sandwich was not edible. she was very nice and did bring a piece of pie. when i went to pay our bill, the owner/manager looked at the ticked and yelled at the waitress for not putting the pie on the bill. even when i explained how bad the sandwich was, she was still very angry and voiced it not only to me but by yelling across the room to the waitress who, in my opinion, had tried to satisfy a customer who was served bad food. the owner/manager was only interested in the bottom line and did not seem to care about the bad sandwich. very unprofessional!!!
i am not sure if we will try it again due to the treatment by management.
-----25 may, 2012-----
so wanted arlington to be better. i so wanted the arlington location to be better! we were in arlington on 05/25 and when we saw the restaurant, we circled back really hoping that it was better than the hurst location. i ordered a reuben sandwich and onion rings which should not be a problem. the waitress took the order and brought complimentary soup which was listed as chicken gumbo. the soup was okay but not gumbo - only chicken & rice - a lot of rice but had a good flavor. i managed to get 2 bites of soup down before she showed up with the sandwich & onion rings. the sandwich is advertised as being on marbled rye - not served that way. the saurkraut was not drained so the sandwich was mushy. the onion rings were prepared so fast that the inside of the batter and the onions were not cooked. the outside appeared crisp until you tried to pick them up. they fell apart because they were not done. i ate less than half of the mushy sandwich and left all of the rings. my husband had a sandwich & fried that he said the fries were not done. he had coffee which was good and i had water. to pay over $20 for uncooked food does not leave me with a good feeling at all and we will not be back to this restaurant. i did voice my disappointment & was told "i'm sorry and i will pass this on to the kitchen."
-----13 apr, 2012-----
if momma wasn't a good cook.... if your momma wasn't a good cook you might like this...but, mine was and this is just average or less in quality and taste. last night i had their chicken fried steak which they advertise as "voted best". i would like to know who is doing all of this voting. i live in the area and have never heard of a chicken fried steak contest and there are other restaurants in the area that make better chicken fried steak. it was just okay in taste and was tender but not as tasty as some others. i also had mashed potatoes and green beans. the green beans were the worst i have ever had and could not even eat them. my husband said he could smell them across the table and nearly jumped out of his chair when i suggested that he try them. the potatoes are real mashed but have no seasoning whatsoever and also have no taste. they are not creamy and appear dry and crumble when you cry to get a bite. the rolls and cornbread had been reheated in the microwave and would not even melt butter.
they do have cakes and pies in their cooler but they all looked like they had been there for quite some time so i didn't have the courage to even try those.
i'm afraid i won't be rushing back to try them again any time soon.