bravo cucina italiana - des moines - jordan creek


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mamafatland
9 yıl önce
west des moines
great meal great service. i know..it's a chain and i am not fond of chains, but we had. $15 off coupon that was expiring so we went there. food was good...normal for a chain. but service was great. our server (whose name escapes me but was new, and a 2013 roosevelt grad) was nice enough to suggest that myhusbandmight want the smaller size of lasagna. he was attentive and friendly but not overly so. beers are pricy but a bottle of wine was ok and corkage fee is reasonable.
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atshipley
9 yıl önce
west des moines
bad experience. myhusbandand i were celebrating my "no more skin cancer" doctor visit earlier in the day with a celebratory lunch. we have always enjoyed lunch at bravo, but today was not enjoyable at all. the greeting at the front was sweet and genuine and we were swiftly seated outside, after that...no such luck. it took approx 15 minutes to receive one small soup and one small salad and then about 10-15 minutes later myhusbandwent inside to ask where our 1/2 sandwiches were...they were in the window waiting to be brought out. he asked that they be brought to us and they were. i'm guessing who was a manager came by the table and apologized, she was super sweet, and didn't charge us for lunch. when the server came by we mentioned how 3 other tables that were seated after us were done eating and that is when things got interesting. he talked back to myhusbandand myself with a very sarcastic tone calling myhusband"sir" several times (unkindly) telling him he could look at the time when all of the tickets were checked in at the kitchen if he wanted, telling us that all food come out of different areas of the kitchen (we shared a cold sandwich), and also that our sandwich hadn't been sitting in the window (which i believe), but i have never been talked to like this in the restaurant setting, ever! i couldn't even eat the rest of my 1/2 sandwich because i was so stunned, shocked, and upset. the hostess and manager were so great...server...not so much. lunch of 1/2 sandwich and soup....took over 45 minutes.
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amcharlton7
10 yıl önce
west des moines
awesome food, friendly service. myhusbandand i went there on a whim about 2 years ago, ever since that first visit, it has been our favorite spot for delicious and filling italian food! the restaurant allows you to bring your own wine, and does not charge a corking fee, so that is a great bonus! we like to go there for special events and bring our own wine. this ensures that we get to have a bottle of our favorite wine, and it saves us the money of purchasing drinks at the restaurant. overall, great restaurant with awesome food, friendly service, and wonderful view outside.
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