bravo cucina italiana - des moines - jordan creek


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2
1.7
atshipley
9 yıl önce
west des moines
bad experience. my husband and i were celebrating my "no more skin cancer" doctor visit earlier in the day with a celebratory lunch. we have always enjoyed lunch at bravo, but today was not enjoyable at all. the greeting at the front was sweet and genuine and we were swiftly seated outside, after that...no such luck. it took approx 15 minutes to receive one small soup and one small salad and then about 10-15 minutes later my husband went inside to ask where our 1/2 sandwiches were...they were in the window waiting to be brought out. he asked that they be brought to us and they were. i'm guessing who was a manager came by the table and apologized, she was super sweet, and didn't charge us for lunch. when the server came by we mentioned how 3 other tables that were seated after us were done eating and that is when things got interesting. he talkedbackto my husband and myself with a very sarcastic tone calling my husband "sir" several times (unkindly) telling him he could look at the time when all of the tickets were checked in at the kitchen if he wanted, telling us that all food come out of different areas of the kitchen (we shared a cold sandwich), and also that our sandwich hadn't been sitting in the window (which i believe), but i have never been talked to like this in the restaurant setting, ever! i couldn't even eat the rest of my 1/2 sandwich because i was so stunned, shocked, and upset. the hostess and manager were so great...server...not so much. lunch of 1/2 sandwich and soup....took over 45 minutes.
0
bob
5
9 yıl önce
west des moines
pretty decent. this is a chain, so i've adjusted my expectations accordingly.

menu had a decent variety that you'd expect in a chain. i opted for a bravo chopped salad and grilled salmon. both were tasty.

i'd gobackif i werebackin the area and was wanting italian.
0
meg
13 yıl önce
west des moines
disappointed. my friends and i used to come here quite a bit for their $2.95 appetizers and we would bring our own wine, however, we don't come as often because they changed their rules and now they have a $10 corking fee, so it isn't really worth it anymore. also, the food isn't bad and the service is normally pretty decent but the last time we came we had to wait about 25 minutes before anyone came to our table, when we mentioned it they said they knew and then they basically argued over who was going to take our table... in front of us! talk about inappropriate and bad service. who knows if we'll ever comebackhere.
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