bourbon bar & grill

great place to eat and get a drink.
i have been there a few times now. the wings are some of the best i have ever had and the gator bites are really good as well. so far everything i have had to eat has been also and they have always had a great drink selection to wash it down with. theserviceis always fast and attentive even when the dinning room is full, and. i have gone with large groups before and they always acomidate us quickly.

my wife, daughter and i went to a taste of bourbon to see what all they offered. to my surprise they offered so much. we were greeted at the door by a female host that sat us at our seat. soon after we were seated we were greeted by our waitress amber w. extremely friendly and she connected with my wife, my daughter and myself as soon as we all started talking. amber right away let us know the specials and a few of her favorite food items that she enjoyed. my family never had alligator before and it was something we wanted to try, she told us that she has never had it, but that it was a popular item. fried alligator was a favorite of ours and we really enjoyed the wings, burgers and pulled pork. amazing place and we will be returning. if you haven't been here, you need to try it. great food, fantasticserviceand a down to earth place to eat.

don't waste your time!. i was there friday........not only is theservicestill horrible, but the food is horrible too. our waitress told us she would be better than the other waitress. we ordered an app and two dinners. we never received the appetizer and my burger was burnt to a crisp. the waitress forgot what we ordered because she never wrote it down. she came back and asked us twice and still got it wrong. they comped so much of our meal that all we ended up paying for was our drinks. besides the piece of metal that is sticking straight up off the floor in the dining room. thats an accident waiting to happen. i give the place less than 3 months. firing your previous staff did not help you. you do not know how to run a restaurant!

very disappointing- do not like. i must say the first visit was decent, although theservicewas extremely slow and the food was barely warm.

the second time was a visit that no one would believe. we first ordered a draft from the table display list. the waiter would be gone for 5 minutes or more and come back to tell us they were out of the first choice. we ordered another and the same thing happened. after the third strike out we asked what were our selections.
we ordered our meal and that was another trip. my husband ordered fried sweet potatoes with his meal and when they brought our meal out they announced they were out of sweet potato fries, what else did he want. now don't you think the communication should have been between the waiter and kitchen prior to making the dinner? i ordered the 9 oz. sirloin. think of a deck of cards. split that deck with 1/4 on one side the 3/4 of the deck next to it. that was my steak in two pieces. the small piece was cold and dried out, could not cut. the other piece blood ran from it when i cut it. sent it back, came out again almost the same way. the manager came out and argued with me and then my husband that the steak was cooked medium. do you see a problem here? you don't argue with the customer..... dah. they know how they want their steak cooked. even the waiter said it wasn't medium. refused to accept and said i didn't want anything else. looks could have killed. it was thursday night and that means a free dessert. my husband ordered his from the prepared list......three times......the waiter came out and said they were out of his selection. finally the waiter said should i bring the dessert tray.....well why didn't he do that after the first try. needless to say it was pathetic.servicewas terrible. food was unbelievable. must say the onion rings were good. this place must be operating on a cash only delivery for their supplies. why else wouldn't they have what is on the menu? there were not many people in the establishment. oh well. looking for something different but this certainly isn't the place to go. lacks communication between the staff/manager/kitchen. no training given to staff and lack of customerserviceis a major problem. failure to treat customers in a friendly manner and failure to have what is on their menu is going to be their down fall.

and in regards to the negative reviews... this is a new place that just opened a couple months ago. i think they worked out the kinks because it really is a nice place to go. i definitely recommend trying it at least once and getting your own opinion:)


-----18 apr, 2012-----

i was told about their 25¢ wings on wednesdays. so i tried it out and was not disappointed. the wings were very large and the bourbon bbq sauce was excellent. theservicewas excellent (which makes all the difference in the world). i was there during the day so it wasn't very busy. since then i went back a few times and tried the ribs and the burgers... excellent. i would definitely recommend this place.

terrible all around. first i apologize to anyone who went to this place because of my original review. i gave it a few months since the first time i went during their soft opening, but this place will be closed within months. the heat was still not working so they placed us where a band should be playing and only 4 other tables being served. our drinks arrived 30 minutes later and another 30 minutes for our salad and bread. i was tired of waiting for additional drinks so i ordered them directly from the bar. the food was horrible. the crawfish ettouffee resembled baby shrimp (look at pics) and reminded me of rubber, which was paired with a sauce that was unappealing with a mild heat. my wife's first attempt of her steak (medium) was well done and her crab cake did not come out with her meal. the bourbon chicken was grilled chicken slabbed with bbq sauce over white rice and tasted terrible. the chicken and shrimp jambalaya was very mild with seasoning but was appealing given its accompaniments. 2nd attempt for the steak was medium rare and bland. the crab cake finally arrived 10 minutes later after receiving her 2nd steak, but was the highlight of the all the meals. my crown royal and diet was made with jack. the pinot noir i ordered came as a pinot grigio. by the time we left we were the only table left besides a couple at the bar. the waitress apologized multiple times stating that she was overwhelmed with the 4 tables and unable to give us any attention. our waitress was seen assembling our salads in the back and also busing the tables, which was unique for a business that took approximately 2 hours to serve a table that required no additional attention. i was charged the entire entrée price for the crab cake instead of as an added side and charged for both drinks, not to mention not even given an apology for the overcooked steak and late crab cake. we asked both tables around us how long they waited and they both said that they had been there for over 2 hours. both tables were also very irritated about theserviceand said they would not return. the sad thing is that there was no manager to be seen. when we did inquire about our check, no one seemed to want to assist us with correcting it so we just left even advising the bartender that we would never return based upon ourservicetonight. please don't go here, as i unfortunately have to say that i would rather see another chain restaurant in our area then this restaurant (and that hurts to write). i will never be back or advise anyone to eat at this establishment.


-----27 dec, 2011-----

a review of their soft opening - the space is open yet romantically dark. the decor gives a refreshing sense of louisiana with the lamp posts a unique twist. there were only two other people at tables and it was rather chilly since most likely they are waiting to get the place up and running. the side room with live music should be an optimal place to relax for a drink. the bar is big and i can't wait for their liquor license to be prossessed. the kids mac and cheese was a delightful bake that my kid devoured. the corn bread was slightly dry but the pieces of corn in it gave it a nice texture: they could have been a little warmer with less napkin on the dish. the cajun crab bisque was barely warm though it had a perfect amount of crab and spice. the rib eye was a perfect medium rare and the smashed red potatoes were under seasoned and slightly cold (wish i ordered the fries which reminded me of a boardwalk fry). the wife's steak was overcooked as well done when ordered at medium and they quickly brought one out for her. her baked potatoe was still wrapped in foil and the skin was not crispy (it reminded me of hoss's). the side salad's need improvement if it wants to remain a higher class establishment. the wife had a 9 oz sirloin rubbed with cajun spices that had a heat that when it was cooked right i would return to order. the rib eye was bland and asked for a possible house made louisiana steak sauce but was given jack daniel's sauce (very boring). our waiter was friendly and offered us a chef specialty dessert of a bourbon chocolate chip pie which we took to go and was sweet and fulfilling.

second time, last time?. this was the second time eating at a taste of bourbon. the first time was for their opening week trial run. that time the food was great. theservicewas a tad slow, but that was to be expected for the opening week.

we ate there tonight and possibly may not go back. we waited an hour and a half for our food to be brought out. we did not get drink refills while we waited, never received silverware and were not brought any dinner rolls. we had to ask the waitress to bring our food out in to-go boxes because we had to leave. when she brought out the receipt for my husband to sign she gave it to him and left. he had to go hunt down a pen to sign the check.

when we got home we were missing our appetizer that we paid for, i had the wrong salad dressing, there were no dinner rolls/corn bread and did not have any condiments that i ordered with my potato. his steak was practically raw and had to put it back on the stove to finish cooking it himself.

i am chalking it up to the restaurant being understaffed in the kitchen and the wait staff being beginner waitresses. when we did finally get to eat at home the food was great.