boatshed cafe

when we walked in staff did not welcome us and were rude. we felt like a nuisance to them. iorderedthe salt and pepper squid salad that was advertised to contain mango. the description did not say that the squid would be battered. i chose this meal because of the mango ingredient. the meal that arrived was not a salad, it was a large plate of very oily heavily battered squid with a some salad leaves that were not fresh on the side which would have been the size of a small fist. the salad contained no mango. i couldn't eat the meal, it was foul. the service was very slow and none of the staff were friendly or appeared to have any concern about whether we were enjoying our experience. they did not ask. i complained to the covid marshal on the day (sat 7th nov) and the solution that was offered was more of this disgusting meal to take home. extremely overpriced. i'm so disappointed.

this cafe has recently been renovated so it looks very different. we sat outside, which was nice because you could open the blinds and experience an incredible view. we only wanted a small bite soorderedsome entrees, they were slightly overpriced but they were tasty. we had the chicken wings which were super salty with nice spices. we also had the fried halloumi with pomegranate molasses, which was such a great combination except that the halloumi itself was a rubbery so maybe changing the produce itself would make this better. nice spot for lunch for the area.

brunch on sunday morning

we took a couple of overseas visitors here for brunch, had a table booked and arrived at 11.10.orderedand paid at 11.20. by 11.50 nothing except coffee had arrived so we enquired as to how much longer our food might be. err what did you order said the young lad, we told him and eventually he came back and said he couldn't find our order. well, we said, other people whoorderedafter us have been fed so could you please do something about it?

our meals eventually arrived at 12.20, exactly one hour after we ordered! sure it was busy (and very noisy) but that is no excuse for losing our order! no apology from anyone, not even an offer to refresh our by now cold coffees. dreadful service, our overseas visitors were not impressed, we will not be back!

the location is really good as it is the only restaurant / cafe at this amazing place. however it's a shame the view is to their car park :/ it could be sea view but it's not.. the food was good, i tried the veggie burger and my partnerorderedthe beef burger. the only bad thing is the service, really slow, and the girl who served us was really rude.

went here for lunch today amazing view good ambiance.orderedarancini to come as first course and salt and pepper squid with asian slaw for second course to come at the same time as hubbies steak sandwich. food did not arrive as requested so arancini sat on table:( it did taste good though.orderedlemon tart for dessert which unfortunately the tart filling was runny and had no lemon flavour at all very disappointed. also asked for frosé which was on special list to drink was served rose :( toilet room floor and walls need a good scrub.

food is delicious but every time we've been there service is very lacking, too many bookings are taken and both the kitchen and wait staff can't handle the volume. weorderedcoffee after finishing our meal which we waited ages for, we waited over 15 mins and the coffees never came so we walked out. very disappointed each time, the only good thing is the view and the food.

waiting over an hour for food. my daughters food didn't come out any earlier so she was getting very over sitting there. when the food came out it wasn't exactly what weorderedso that was disappointing.
drinks took ages to come out also.
staff didn't look that under the pump they were just standing around. when i asked about the delay in food the girl just said "oh ok" and walked off....
yeah no worries don't say sorry or anything it's only customer service!!!
i'll drive down the hill to brighton next time when i want to be near the beach.

cute little cafe with amazing views of the ocean and surrounds, but i was very disappointed with the meal. iorderedthe iced mocha (skim milk please, no cream) and was given a sickly sweet sticky mess. it tasted like coffee syrup rather than real coffee, and was just not great. to eat, iorderedthe sweet kao (sweet potato rosti, bacon, spinach, poached eggs and hollandaise) and requested a side of toasted turkish bread. the waitress told me i wouldn't need it, as the meal was very filling. foolishly, i trusted her judgement. to start with the good, the spinach portion size was spot on, and the eggs were poached perfectly with ooey gooey yolks that made me excited for the rest of the meal. this is where the enjoyment ended. it wasn't just crispy, but burnt. it was bland and i was bitterly disappointed. all i could taste was charcoal. maybe that could have been masked with more hollandaise? whilst we're talking portion size, more than a single rasher of bacon would have been nice. i had been looking forward to this meal, but i won't be back. overpriced and disappointing.

absolute gem! this is the best place to go for great service and amazing food. no matter how busy they are they are willing to help with a smile. my husband and i bothorderedpizzas. a chili prawn one and a margarita!! yummy!! for entree we had chicken wings and beef and lamb meatballs in tomato sauce. can't wait to come back.

all about tha breaky. amazing.....a little gem. went for breakfast about ten thirty sun they were packed. .orderedand got meals out to us in thirteen mins i was stocked everything was amazing chef even brought meals to our table.. awsome work guys keep it up... p.s sweet khao was spectacular ;)

lovely place but .... a great location and the food is good. i don't know whether it's a sign of the times or what but some young staff just don't seem to be very perceptive in that they should be looking around and clearing up quite quickly - especially when it is busy. maybe they need more staff to keep up. food and cakes are great although we had a chicken pizza and could only see one bit of chicken on it! we still ate it and it was tasty enough with a great base. our granddaughter liked it as there is a small kids play area but they had run out of paper to draw on yet they had plenty of crayons. it's very much improved on last year but there is still room for more improvements to be made.


-----01 apr, 2013-----

could be so much better. we have visited the boatshed cafe many times and sometimes it is spot on. the views are stunning so the location is perfect. however, the service is sometimes slow and the tables never seem to be very clean. the staff are mainly young girls and although they are polite and friendly, i just don't think that their standard of cafe cleaning is very high. finally, we bothordereddecaf coffee recently to take out but we had to bin them as they tasted absolutely vile! wish i had taken them back now and complained. unlikely to return after this. shame :(

great food let down by poor service. my partner and i stopped in to the boatshed and were immediately impressed by the view the cafe looks over. which is lucky because it took nearly 10mins for a waitress to come over and even take a drink order. when ordering food the waitress told me the fish and chips only comes battered and they don't do grilled iorderedthe battered and then the lady on table next to me received her grilled fish and chips. staff were nice enough to swap my order so i get what i wanted. food was very good. fish was tasty, the girlfriend had s and p squid which while a bit floury still had a nice taste. iordereda beer but after it still hadn't been delivered to the table after 20mins we decided to walk out. good feed, good view, rubbish table service

left a bad taste in my mouth. we have eaten at the boatshed cafe a few times it is very hit & miss to what sort of service you will receive for the minimal staff.
they have made a few changes recently and not for the better "table service" but they don't bring the cold drinks you need to get up and collect from a fridge yourself (would have been nice to know) i stood at the counter to pay for 10 minutes while the owner made coffee not once she acknowledged me standing there the 1 waitress eventually come over to finalise the payment no "sorry for waiting" nothing...
iorderedthe new salad on the menu very disappointing for $19 was a very small portion the halumi was like rubber & was way over dressed!
we have had a few good experiences at this cafe the last one has defiantly left a bad taste in my mouth....
pizzas are delicious the have that thing perfect.
more staff & acknowledgment would go a long way

not impressed.orderedtwo coffees and a muffin to share mid afternoon sunday. busy but there were still spare tables. the first coffee came after about 10 mins. we waited...and waited....and waited for the second coffee and muffin. after about another 10 mins, went back inside to enquire. staff couldn't care that we had not had all our order. counter very unorganised and messy and saw that the steam wand on the coffee machine was caked in dried milk - should be wiped after every use -and looked like it hadn't been cleaned all day. barista needs to be taught basic hygiene. used to go regularly before the re-vamp and the building renovations, but unfortunately we wont be going back!!

poor service. for the second time now, my wife & i have visited the boat shed & have had very poor service both times! this second time weorderedour food straight after my son & his wife, they got theirs about 15 minutes later, we were still waiting 30 minutes later for ours! when staff were approached the first one did not convey our complaint, & the second one said as an explanation that we had notorderedour food at the same time! this was rubbish as my wifeorderedstraight after my son & even quoted the same table number! with no explanation, our food arrived sometime later, with the entree as well as the mains all at once! i would have expected an apology & a partial refund, or a full refund if they did not want to apologize, but we got neither! a bit like the earlier reviewer with her mouldy wrap! i consider this to be very poor customer "service", especially in this day & age when there are so many eating places competing for our patronage. the quality of the food weorderedwas very good, but the standard of service we got was extremely bad! sorry boat shed, a thumbs down from us & we will never return!