brunch on sunday morning
we took a couple of overseas visitors here for brunch, had a table booked and arrived at 11.10. ordered and paid at 11.20. by 11.50 nothing except coffee had arrived so we enquired as to how much longer our food might be. err what did you order said the young lad, we told him and eventually he came back and said he couldn't find our order. well, we said, other people who ordered after us have been fed so could you please do something about it?
our meals eventually arrived at 12.20, exactly one hour after we ordered! sure it was busy (and very noisy) but that is no excuse for losing our order! no apology from anyone, not even an offer to refresh our by now cold coffees. dreadful service, our overseas visitors were not impressed, we will not be back!