basil bistro

food is good service needs to improve.. i guess we came on wrong time with large group sitting beside us.. bit inconvenience but. never mind.. part of business... wings 4/5,pizza3/5, ravioli 4/5, fish fingure.. 5/5, stuffed chicken 4/5. guys keep it up.. food is really nice must try.. service is an opportunity... all the best..

i came. to this place after seeing all good reviews.
ordered cesear salad, cream and corn nacho and one pizza.
salad came after 20 mins, nachos came after 40 mins.pizzadidn't came even after 1 hr.
called the manager and found he is helpless.
pathetic service, that spoils overall taste though food was good. .

pizza came after an hr.

a hustling place. loved the ambience & music.
we had...
1. mushroom soup - very very good. creamy mushroom soup & great flavour
2. paprika chickenpizza medium - good size and good taste.
3. smoked chicken ravioli - the dish was decent. we got it after 30mins hence may be not that good experience with it.
4. veg pasta spaghetti - great taste
but again, the delay almost blew us off...

i think a must visit place in hsr... service can be improved.

it's a nice place... we tried their tomato soup,pizzaand sizzlers.. the quality of food is really good...

food is not tasty ordered pizza, pasta and lasagne.pizzaand lasagne was very bad taste. pasta was ok. only for ambience this place can be visited.

the toppings on thepizzawas overwhelming and i guess you should save some chicken for the other orders ;) but it was the best in the span of 3 months i’ve been in banglore !

i and my wife, ordered gunpowder calamari and prawns as a starter, a meat overloadpizzaand a chicken steak as the main course. the calamari and prawn dish as well as thepizzawas really good. now comes the problematic part. there were two big groups present apart from us. the gunpowder calamari and prawns and thepizzacame pretty quickly(~10-15 mins). and then started the wait for my wife's food. after 20-30 mins of receiving the pizza, i decided to ask the server about the status of my order. to my surprise the server was slightly surprised and quickly went in the kitchen to check about the status. from what i understood, there was a goof up and our order was not being prepared in the kitchen. the waiter hastily came back and promised us that the order would be ready in 5 minutes. i was pretty sure that a steak cannot be prepared in 5 mins and i gave him the benefit of doubt by waiting patiently for another 15 mins. however, after this long wait, we started getting irritated as the two large groups were constantly getting their food on time one after the another while there was not even a hint of us receiving the food any time soon. once it was above 50 mins, i asked the server again about the status. to my surprise, the server asked me for another 10 mins. now this was getting ridiculous. to paint a better picture in words, there were 3 more couples that came after us, had their food and had already left after paying their bill, while we were still waiting for our 2nd main course. the sad part about this was that even after 10 mins, they asked us for two more minutes. it was already 5:10(we had walked in at around 3:50) and they were still asking us for more time. we eventually decided to cancel the order and asked for the bill. voila, the food finally arrived. but we were extremely annoyed by then and didn't want to wait a single second. we didn't have the dish, paid the bill and left.
sad part in all of this, we really liked the food and were eagerly waiting for the steak.
few things to the restaurant : i understand, mistakes do happen. however, if the steak was not started and missed out, you should have suggested something else which had lesser prep time instead of promising something impossible in 5 mins.
secondly, no matter how big the other group in the other tables are, you cannot ignore the other people in the restaurant.
giving 2 for now. if by any chance we visit again, might change to a better rating depending on the service and food at that time.

i went for my birthday dinner, we ordered garlic bread,pizzaand peri peri chicken. the portions price and the service was good.also the location of restaurant is really good( not in a crowded locality). loved the music, the songs charm added to the quiet ambience and soulful dinner.do visit of you prefer conti oe european cuisine

loved thepizzaand pasta. do visit if looking for good italian food

a go to place if you are looking for good italian pizza. located at a rather calm place away from the main road, thepizzaand burger here tastes amazing. one of the few restaurants that is clean and serves fresh food at hsr.

it's a small joint in hsr. to be honest it's expensive if we count in the portions and taste. taste is average at best. specially i ordered some sort of veggie loadedpizzaand it was medium size averagepizzaand its price was 430 while in same price we get a very authentic and hugh qualitypizzain joints like pasta street or chianti.

the pasta was also average with very ordinary taste. i also ordered mocktails. i ordered pink lemonade and virgin mary. but instead of virgin mary they served two pink lemonade and then asked me if i want a replaced virgin mary or i can continue with pink lemonade. when i asked if he could bring what i ordered he came back after sometime and replaced one pink lemonade with virgin mojito instead of virgin mary. this time again i asked him why a different drink then he said virgin mary will take sometime hence this one. why don't they tell this beforehand and if it's not available why replace with any random drink.

at the end when the bill came i was shocked to see 10% service charge. there was no special service done. it's a small joint so apart from taking order to placing order on table there was no effort needed and also they already messed up the order.

only positive was that there was 20% zomato pro discount. but to be honest the amount i paid after getting zomato discount was also something which i wouldn't pay for such taste quality nd service. all and all we were not satisfied with food and service which is ofcourse main thing to look in a restaurant.

i don't know how it's rated 4.5*. the rating mislead us to believe it would be a good experience. worst experience in terms of food and service in 2021 for me.

a very nice place in hsr good for both families and young couples.we tried thepizzawhich was decent.i really enjoyed the bb chicken nachos. the cold coffee was changed immediately as per the customer’s preference which shows the good service. the prices are moderate and i will recommend you this place if you are looking for a quiet candle light dinner on a budget.

good tastes and appropriate portion size complemented by excellent service. i liked thepizzamost here

the restaurant is quite cozy with a good lighting and a variety of cuisine.
must try: veg manchow soup and the veg noodles with manchurian sauce. thepizzawas not so great though
excellent service by abhishek

wood firedpizzaand cream of broccoli soup was good and the staff was very nice and hospitable.
must try the pasta too. thanks