the good, the bad and the pizza. went here tonight at the suggestion of the concierge desk at the w hotel. it gets a mixed review. first, it's a beautiful space. it pretty much looks the part of a traditional-style italian restaurant, or as close as you would get in the u.s. and then i heard the theme song to the latest bourne movie. um...okay. my server, annie, was friendly and pretty prompt. i ordered a cocktail to start and then waited and waited until a guy **in a plaid shirt** and jeans delivered the cocktail with a sticky stem. (sigh). okay. the servers and busboys are wearing black shirts and long black aprons and an assistant manager is in a plaid shirt.
the lights and candles added a nice ambiance as the sun went down and i realized i had one of the best seats in the house, even though i was dining alone; perfect view of the wood burning oven. i ordered a pizza (romana, i believe, with pancetta, onions and sun dried tomatoes). although the oven is wood burning, they need to crank up the heat a few notches, as the pizza wasn't remotely charred and the crust hadn't even risen very much. the pizza was pretty overloaded, the onions - lets be honest - would have benefitted enormously by being caramelized rather than simply fried and the tomatoes tasted kind of cheap.
part way through, i asked annie for a recommendation for a glass of mid-priced full-bodied red wine. again delivered by the plaid shirt with a sticky stem. thewineitself, though, was wonderful. stellar. so i really must say, annie's service, recommendations and conversation kind of saved the show, even though she was pretty busy by the end of my visit.
this restaurant could be a lot more, with just a few changes. first, require *everyone* dress the part, not just the staff earning $2.13/hour (and wipe down the glassware stems). crank up the wood fire heat (perhaps heating it a few hours earlier; 500 degrees is not hot enough for the product you are supposed to deliver from a wood-burning oven). pare down the pizza toppings. and for heaven's sake, put on some decent italian music. if i want to hear contemporary music, i'll go to a fast food place, diner or american-style place. i wanted to like this place a lot more than i actually did.