amazing thai restaurant

like the name says its amazing...
the food and customer service both was amazing.
we tried mandarin duck,sweet sour fish,chicken garlic pepper and prawn garlic pepper.
the duck was our first time trying duck at a restaurant and it was amazing. also this was our first restuarant we tried inrotoruawith such good taste leaving our first food experience awsome

one of the most amazing thai experiences i've had lately. i went here with my wife, mom & mother in law and hence we had ordered a variety of dishes here.

the food was served within 10 minutes and the presentation of the food was exceptional with great attention given to small details.

food was mouth watering and we loved the experience.

price was the dishes are decently placed.

i'll be back here for sure when we visitrotoruanext time.

my husband and i visitedrotoruathis weekend and had dinner here. i was alittle disappointed when i looked at an online menu and saw prices significantly less than what we paid. looking at other reviews must have been their lunch time menu but didn't see that online. but the food was delicious :) and came out quickly. we received decent enough service, but as we ate one large group left and commented on the poor service and the waitress got a bit heated with another table of customers. so overall, food was good but seems like their service could be improved.

came here for take always had pad see yew and store fried vege!!!
yum yumm what a yummy surprise. sometimes smaller thai places tend to be cliche. but this was full of flavour not soaked in oil. next time i'm down inrotoruafor work il be back :-)

when the 4 of us walked in at peak lunch time we were the only customers. however the staff/ manager was fantastic, polite and food came out quickly. one of the best red curries i have ever had and my friends enjoyed their dishes as well. if inrotoruaand craving thai i highly recommend.

on saturday 29 january i went to "amazing thai" for dinner with three friends. i am a vegetarian and i dont eat eggs or seafood. i ordered the amazing thai's spicy noodles" which did not state on the menu that it was going to have eggs. i requested the noodles without any meat and asked for tofu replacement. i clearly told the waitress i was a vegetarian to the point that i didnt want any seafood sauces in my meal.

my meal arrived looking very attactive and as i was about to dig into it, i smelt eggs!!! i got my two friends to try it for me and they confirmed it was eggs.

i called the waitress, questioned her on the eggs to which she replied rather defensively and i quote, " we cannot put every item in the dish on the menu".

i explained my situation again and she agreed to get another dish made. few minutes later the waitress comes back to tell me, "the chef said its just the tofu bits which went into pieces while cooking!! i was still not convinced so this time i asked all three of my friends to try the egg bits. they all confirmed it was egg.

i called the waitress and my friend said to her that it was eggs to which she replied " is that so" and went away with the plate.

when the meal arrived again, there was no egg, no spicy flavour to the noodles, infact there was no taste to the meal. it was oily and tasteless.

i asked to speak to the duty manager at the pay counter and the female staff asked me, "why do i need to speak to the duty manager". i told her i want to place a complaint. she then revealed she was the duty manager. i explained the whole thing to her and much to my disbelief she was not listening. she said defensively that all their noodle dishes have eggs in them. which confirmed again the "so called chef" lied to me". without any apologies she offered me a 15% discount. i told her i couldnt care less for the discount, and that a restaurant could not do this to a customer. i tried to explain the seriousness of the matter ie. people with serious egg allergies would just not survive. the duty manager was not ready to listen. all i got was "can you wait i will check with the chef". i did not go torotoruato waste my time in a restaurant who could not be professional.

bottomline, i will never set foot in this place. they lied to me twice in the evening and wouldnt admit to it. really bad service. very disappointing as i really enjoy thai food.

apatel

i have never in my life had to wait as long as i did tonight for the food to arrive. an hour and five minute wait for the main course to arrive from when our order was taken. what a disgrace! will never return because the attitude of the manager. if we had known in advance how long we would have wait we would have gone elsewhere, particularly as we had two 12 year-old children in the group.

i suggested to the waitress that perhaps we could be compensated with complimentary desserts which she said would be fine. when it came to choosing the desserts, the manager said that they would not be complimentary and implied that we were lucky to get a table (we had made a reservation, albeit at late notice).

i would also point out that a couple standing behind us in the queue had eaten their meal and left before our main course had even arrived!

plenty of good restaurants inrotoruaso will not be returning there.

would recommend that the manager makes an effort to improve her english and do some customer service training.