great food...worst service. my husband and i like to eat late night - we have learned our lesson that vancouver restaurants close when they are not busy, no matter what time their websites say they are open until. so, we call ahead to see if the alibi room was still open (it was 10:30pm) and the person who answered the phone said the kitchen had last call at 11:30 so we headed over and arrived at about 10:45. when we walked in, there was a group of 3 servers just to the right of the door chatting with someone in the kitchen who proceeded to roll their eye when we asked for a table. thank you, god forbid you would need to do what you are paid for. we were sat at a table right away, then waited 23 minutes to have our drink orders taken (yup, i did time it) - we were ready to order food but our waitress ran away before we could even tell her that. when our drinks came, we placed our order, and waited...and waited. when the food arrived, the condiments we requested were not there, but we finished our meals before our waitress even passed by our table again, and when she did, she didn't ask how anything was, she just cleared 1 plate (of the 2 dirty ones on the table) and disappeared again. after another 15 minutes of waiting to see her, we had to ask the hard working bus-person to get our bill, and the bills of the tables on either side of us too who were also wondering where the heck the server went. she said she would get our server. again, we waited. we made our way up to the front to find our server sitting down - she turned around and told us she was tired. i would like to say i am exaggerating even part of this, but nope. worst server ever. the food is fantastic - we both had the burger, with fries and smoked onion mayo. we have been here several times and have had good service from the other female server we always see there (i hate to describe her this way but she is a bit of a bigger girl, i apologize i don't know her name) but i will never sit in the snobby, tired, just plain crappy, skinny girl's section again - it is not worth my time (or hers apparently).