thisplacehas the worst customer service ever. first i called to talk about my order and i was advised to send a picture of the desired cake to someone through the website when the website won't allow me to do that and when the steps for ordering are calling the store - written on website. since i was sure this person was giving me the wrong info i decided to drive down 25 min to the store to put in my order. i get to the store and there were 4 people working. all young kids. one wasn't older than 10 years old. i need a certain themed cake and we are over a week away from the party. i was told they could do something simple since they request 2 weeks in advance. sure enough i was still happy they were taking care of me. while we were trying to figure out what kind of design we could come up with this girl gets up and tell me they wold not going to make anything for me rather than their simple design. i just walked away. i can take my business elsewhere. hire people who care! people who will be kind to your customers! if i ever hear anyone saying they're thinking about ordering anything from thisplacei will highly recommend them not to. i own a business myself and i go above and beyond for my customers, i'm not going to be treated like i don't matter by a couple of 15 year olds. that's ridiculous!