mediocre food, terrible service. me and 4 girlfriends were visiting bendigo for an exhibition at the gallery. only one of us had ever been to bendigo so we checked out some reviews online and wine bank looked good so i booked a table. i called to let them know we were running a little late which seemed fine. when we arrived our table still wasn’t cleaned or ready but we sat by the fire by the bar for 10 mins which was fine. our table was in a small side room and it felt like we were forgotten about a litte. we had to ask twice for the wine list and kept having to attract the attention of the waiting staff. when we ordered the waitress didn’t write down our order and got confused twice and had to keep repeating what we had all ordered, i asked if she should write it down and she snapped at me 'no i do not want to write it down'. we ordered main courses and some bread and oil to start. after 40 minutes the bread still hadnt arrived, when we asked if it was coming we were told there was a delay due to a table of 25 upstairs and that all our food would be coming at the same time and the delay with the bread was due to the bread being 'in the oven'. when the bread finally arrived with the main courses it wasn’t even warm and definitely not freshly made so not quite sure what they were doing to it all that time. main courses were agreeable but no one was wowed, the best dish seemed to be the chicken and vegetable soup with crusty bread my friend ordered. when we asked to order coffees at the end we were told there was a 20 minute delay as the large table upstairs had just ordered coffees. we left without coffee and definitely without leaving a tip. shame the service is sulky and inefficient as the building is beautiful. wont be going back.
-----18 jun, 2012-----
mediodre food, terrible service. me and 4 girlfriends were visiting bendigo for an exhibition at the gallery. only one of us had ever been to bendigo so we checked out some reviews online and wine bank looked good so i booked a table. i called to let them know we were running a little late which seemed fine. when we arrived our table still wasn’t cleaned or ready but we sat by the fire by the bar for 10 mins which was fine. our table was in a small side room and it felt like we were forgotten about a litte. we had to ask twice for the wine list and kept having to attract the attention of the waiting staff. when we ordered the waitress didn’t write down our order and got confused twice and had to keep repeating what we had all ordered, i asked if she should write it down and she snapped at me 'no i do not want to write it down'. we ordered main courses and some bread and oil to start. after 40 minutes the bread still hadnt arrived, when we asked if it was coming we were told there was a delay due to a table of 25 upstairs and that all our food would be coming at the same time and the delay with the bread was due to the bread being 'in the oven'. when the bread finally arrived with the main courses it wasn’t even warm and definitely not freshly made so not quite sure what they were doing to it all that time. main courses were agreeable but no one was wowed, the best dish seemed to be the chicken and vegetable soup with crusty bread my friend ordered. when we asked to order coffees at the end we were told there was a 20 minute delay as the large table upstairs had just ordered coffees. we left without coffee and definitely without leaving a tip. shame the service is sulky and inefficient as the building is beautiful. wont be going back.