worst service i've ever experienced.. let me preface this by saying the food is good. great, even...but not good enough to ever go back. after waiting in line for over half an hour (which was fine, we'd heard excellent things about the food and expected it), we were told our only option was to sit at the bar, even though there were three open four tops. the manager explained that a party of two could not be seated at a four top, ever...okay, except there were two other couples seated at four tops. we asked if we could simply wait for one to become available, and were told they couldn't serve us unless we took the bar seat. we grudgingly did so, where your only option is to hold your purse in your lap. they then seated two more parties of two at four tops while we ate hunched over our stuff in a corner. i asked the manager what was different about those parties upon leaving and was told there were no other seating options...only that was blatantly false, as most of the bar seating was open.
if the setup was more efficient and the staff was trained on the importance of any kind of customer service, this place could be great. as it is now, you get to wait 30-45 minutes to be treated badly. other people in line were complaining that the host was rude as well. it's a shame, really. i wanted to like it and had looked forward to trying it, but by the time the food came out, i had lost my appetite.