waited 2 hrs for horrible service. can i give less than 1 star?
we walked in and waited to give our name to the hostess who was whispering behind a menu to a waitress about other customers. when she was done, she took our name and told us it would be about 30 mins. (this was at 7:20 pm) there was another customer there who was complaining she'd been waiting for an hour and a half. when i asked the hostess if that was true, she told me she had a party of 9 and since i was only a party of 2, it wouldn't be near that long.
we proceeded to the bar to wait. bartender was friendly, but when i asked for a drink menu, she suggested we complain to the menu because they didn't have one and she's worked there for years and thought it was ridiculous there wasn't a drink menu.
at 8:40, our table became ready (note this was 1 hr, 20 mins, not 30 mins as estimated).
we were seated and about 10 mins later, we were brought water and bread. i though the person bringing our bread was just a server, not our waitress, but it turns our it was our waitress and although she looked like she was busting her hump trying to wait on all her tables, she never introduced herself nor apologized for our wait. we ordered fried zucchini (after reading other reviews that it was great) and 2 beers. it arrived several mins later and was ok. we then ordered our entrees, which came with a salad, salad was iceberg with a canned beet on top. seriously. at 9:45, our entrees still had not arrived. we walked out. i have never walked out of any establishment before, but i was so disappointing with this lack of service that i refused to wait any longer. (we had a gift card and did leave that to cover the cost of our drinks/appetizer). i can assure you i will not be back and do not recommend this place to anyone. the complete disorganization was unlike anything i've experienced before.