udupi

rude waiter. we initially ordered masala dosai, medhu vada and idly. the sambhar in these dishes was ok; chutney was good. medhu vada and dosai came out really well but idly was not liked by my partner. my partner and i are indian and she felt she could make much better ones with lot less rawa than that was used in udupi's idly. here came the bad part midway through our dinner-- seems their coffee filter machine was broken the time we visited them. but that did not stop the waiter / manager-looking guy with a beard from taking the second leg of our order for a mysore "filter" coffee ( as advertised). well, right after that i had the need to confirm if they were gonna give me a coffee in traditional mysore/south karnataka style. halfway through my enquiry, the same guy interrupts me rather rudely (his exactly reply in the form of a question was "what do you mean by traditional?"), later explaining that the filter coffee cant be made in traditional style cause their coffee filter machine was broken and hey! he was not sorry about it. not sorry for almost selling me a different product than i asked for and not sorry for interrupting me! i am not sure if he thought i was making a very special accommodation request when i ordered something from the menu. if he thought so, he would be very wrong about it. consequently, he lost the business he could have had with us for the rest of the evening. we were going to order much more before this guy spoilt our dinner atmosphere-- our bill could have easily been double and we would have also left the place with twice the satisfaction (and twice the number of stars for them).

not allservicewas bad-- there was a girl who waited on us properly and took our initial orders of masala dosai, idly and medhu vada. we left a reasonable tip and we dearly hope all of it reaches the girl.

visited may 2015

udupi, famed for authentic indian food lives up to the name .the south and north indian dishes are tasty here .we had an assortment of dosas and idlis which tasted pretty good.the naans and the masalas were equally good and spicy .theservicewas friendly and the place is quite packed on weekends.the prices are reasonable and the quantities are quite okay.i want to come back and try the buffet here!

sorry, but not impressed by the food served. the items were not at all tasting well. may be i am from india that's the reason but have tried other indian restaurants in phoenix and they are better.

we had ordered uthappam and the dosa was sour which is a sign of batter going bad. secondly the dosa had some weird smell/flavour which is generally associated with stale grain used to prepare the batter. the chutney had no taste and so did sambar.

we ordered manchuri and that was also sour may be some sauce was overdone may be soya. the cauliflower flaurets were fried incomplete.

the restaurant is pricy as well for the quantity served.

theservicewas good and the staff was friendly and courteous which is the only good thing.

would like to try some other indian restaurants next time in phoenix. food quality needs to improve.

this place is so good to eat a variety of indian dishes. i am not really knowledgeable of the culture but i definitely enjoyed their food. the place is very simple not very pretty outside or even inside really  yet  it is a place where the owner personally takes care of the clients , the young waiter is very attentive and that makes a huge difference i wish some " 5 star" restaurants had the kind and personalserviceudupi offers.  the young waiter is  quick to offer you more water, or asks is your food is to your satisfaction. they have wonderful indian paintings on the wall that transport you to those places. the buffet menu includes several  dishes to choose and  salad, two or three different types of rice , curry , dessert, different vegetarian dishes, and the flavors mmmm! some are more spicy than i would like but i still ate them and were wonderful ! they also bring to your table this special rolled bread with a small potato dish inside of it to accompany the food. i have seen customers ask for their dish to be heated up more or to make a special request and the staff promptly and happily goes to satisfy their customer. you feel at home in this restaurant. and the price ? very affordable to all for home made taste indian food. i go back over and over and over again.

too hot, they don't make anything medium or mild- hot is all they know.
not good- will not return-serviceslow too.

iam thoroughly impressed with the choices they had there some of the dishes i was not familiar with. but because i craved an indian cuisine for the last 2 months it didn't matter. my favorite was the mango pudd'n. definate revisit in the near future, the food was nice and spicey n flavorful theservicewas totally off da hook!

horribleserviceand equally bad food. non meat eaters will definitely like this place. resonable buffet in the afternoons. the few times that we visited the place we had badservicefrom the manager hope you have better luck.