turkish cafe & lounge


İçinde "service" olan yorumlar
3
2.7
shahrouz
1
6 yıl önce
preston creek
horrible service!
we came here for father's day and left very disappointed. 
the server was super rude and unprofessional. the guy never smiled the whole time. after we ordered 9 dishes, we received 7 out of 9 and were told that the rest are coming. we waited 5 minutes till we asked about the status of other dishes because our food was getting cold and we wanted to have dinner together. at that time, we were told that the other 2 dishes are coming out, so others started on their dishes. everyone was done by the time the other two dishes came out!
further, while the quality of the food was ok and not exceptional, it was certainly overpriced. (you can probably see their menu online)
what left me astound was the fact that they didn't have the top two items on the menu (they said they are out of it!). this is surprising because the top items on the menu tend to be signature dishes for restaurants and surpizng to be out on a special day like father's day. 
the horribleservicedidn't stop there; right after we finished eating, the waiter brought our checks without asking us if we wanted to have desert. at that point, we were so disappointed to where we just paid and left.
its needless to say that they changed %18 tip, which was around $60 for our tab. i personally think that one of the main reasons theserviceis horrible at this place is the mandatory tip that is being charged. with the overpriced food, the waiters know that regardless of how much they care, they get paid pretty well.
i don't write reviews very often, but i used them in regular bases. i thought i should write this review to help others avoid such a bad experience.
0
cgr
5
8 yıl önce
preston creek
wow wow wow . fantastic place to be on a friday night . they are open till 2 am. had a wonderful time with half a dozen friends . food is awesome and the drinks are reasonably priced . theserviceis fantastic.
0
aklly
2
9 yıl önce
preston creek
theserviceis beyond bad!!! food is good butservicesucks on another level of bad!!!
0
mia
5
9 yıl önce
preston creek
great place! the live musician was unbelievable, the decor was beautiful, and the food was tasty. theserviceis not incredibly prompt, but it goes with the atmosphere of the place-- they expect you to relax, take your time, and enjoy yourself. we sat at our table for two hours and were not rushed away by the staff by any stretch of the imagination. a great way to spend a saturday night!
0
jaime
2
10 yıl önce
preston creek
beautiful decor but atrociousserviceand very bland, over-priced food. our waiter was awful: ran away from the table asap, never took our drink order, and never checked on us. also denied our request to sit by the water. didn't get his name, but he looks like gary oldman. they served us water in a broken glass then we had to go find him for the replacement. there were only 3 tables occupied, so there really was no excuse for the negligence. save your money and go somewhere else.
0
kpaytyan
2
10 yıl önce
preston creek
the worse service. we were here the first time, im actually surprised how they can get so many customers in this place, but at the end of the day after 9pm i realized that they all are coming to listen to music, dance and just drink something... theserviceis horrible, no sorries nothing, food was coming completely cold, didnt blame my waiter, he had so many tables, and so much pressure from management , the chocolate pudding was the worse desert i have ever had in my life, the tables,and dinner plates are tooooo small, and if you request for a bigger table they give you an attitude, were asked mor than 7 times if we made a reservation, dj is :(((( they knew we were there for the first time, nobody even came to ask if we are satisfied... over all they deserve only 2 stars
0
sk
2
10 yıl önce
preston creek
consistant horrible service. please, please get rid of that cheesy violin guy. i tried this place for the second time just to see any progress has been made since my first review. the food is still decent but theserviceis plain disaster. the wait staff is rude, cocky and act like they are doing you a favor. theserviceis extremely slow and no apologies are made by the management. this is what happens when you add 20% tip on all tabs regardless of the number of guest for lunch and dinner.
0
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