the wok asian restaurant

re found this place after a few years and am i ever glad i did. i have only had the spicy tai soup and paid 2.00 more to add veggies.

so good in fact this is the second time i have eaten here this week.

very strong flavour based soup. fastservice

very clean place. worth a try if you want some spicy noodle soup.


i meant to take a picture but i was so excited to eat it that i forgot to......

the food here is alright, but theserviceis horrible. they give you a little bit of water and bean sprouts for an appetizer and you don't see your actual meal for at least a hour. they should hire more staff to work. they should also have a limit for how long you can stay to lower wait times and increase throughput of customers.
i would not reccomend anyone to come here if they are not ready to wait and commit a large part of your day to sitting in a restaurant.

i really enjoy coming here with my girlfriends for dinner and having the satay  beef noodle soup, and their viet coffee, sometimes theserviceisn't as well as i thought it would be but the food is good. not a fan of their seafood though, usually taste very rubbery and not pleasant to chew, so i refrain from ordering anything with seafood in it. i do love their candy selection though :)

both the food and customerserviceare very disappointing. i had a satay beef noodle soup with medium spicy(which is not spicy at all) take out and i recognized that they gave me a wrong order ( because i order this all the time!) so i called, but the old lady there insisted "if the soup base is brown, that is the satay beef noodle soup! and you only ordered medium spicy" "but this is black! " i said " and i have had this before .........(i kept on explaining)" ....then she hang up on me...i ordered medium spicy!not no spicy! i am really disappointed and i swear i am never going back again!!!!!

awfulservicedo not use delivery. so i ordered food from this place a month or so ago. when asked i was told it would be 45 minutes 1 hour later i called and was told ten minutes longer... ok i understand there was issues. 2 hours later still no food and two hungry children finally i call back and cancel. they told me it was because of an issue with a delivery driver.

tonight i tried to order again..... another massive mistake 2 hours later no food after several phone calls to the store and being told ten minutes longer its not over 2 hours and still no food. i call again and it must be just my luck as when canceling they say they have issues with their "scammer" delivery driver. they didn't care about my complaints and didn't think it would of been good to call me and just tell me about the delay......

good fast asian food. love going here for vietnamese food if i'm in a hurry. theserviceand food is fast and great. sometimes the fish sauce is a little salty but they do have my favorite spring rolls.

great food--i the special hot pot--fresh tasting! great prices and fast. i prefer these dishes--ginger beef i have had twice before was dry & tasteless.

one of our favourite asian restaurants althoughserviceseems to be getting worse...one server running off her feet while the other stood behind the counter looking blankly throughout the time we were there or would walk right by is several times without saying or doing much.


-----14 may, 2012-----

had lunch today at the wok. friendly, knowledeable staff. i had the special birds nest (pork, chicken, shrimp, & beef hot wok on noodles). it was very delicious, fresh-tasting & enough for 2 full meals (and i would consider myself to be a big eater). the restaurant appears clean as well (so takeout is not necessary). this is one of our very fav vietnamese restaurants for lunch. i also recommend their bun dishes, as well as fresh rolls and dry ribs.

yum!. yum yum yum yum yum

...servicecan be a little cruddy...
we have been going here for years so they kinda know us so we get treated pretty good... but i agree with some comments that theserviceis kinda lacking...

but for the price you pay and the food you get... its still well worth it!
yummm!

horrible service. walked in there, 2 servers ignored me. didnt even acknowledge me there other than glance at me. waited 10 mins and stared at them and still no response. so i left.servicehas gone to hell here

we had a wonderful supper here tonight.. incredible spring rolls that were served hot and crispy! we both had #22 spicy thai noodle soup which was excellent, it tasted bright and tangy - love the cilantro and bean sprouts with a squeeze of lemon.. theservicewas great and we will certainly return again soon!

been eating here for the last 4 to 5 years. food is always good and very good value for what you get. beef noodle soup and satay beef on rice is all i eat. with high rents on 8th street and food cost raising so fast. the owner still manage to keep prices good for us. some times theserviceis slow because they were busy but understandable.


-----31 dec, 2012-----

to "horrible customer service"
if they charge you $10 for delivery charge you must live on the opposite side of the city. keep in mind that the driver gets the $10. not the restaurant. i am pretty sure there are more than 10 restaurants which sell similar food between where you live and this restaurant. a simple mistake and you got you money back for the dish. can't complain. if you insist the restaurant to spend $10 to delivery your noodles which is worth $1. and not take any alternatives were offered to you. they only see you as a customer who wanted to cash in on their mistake. i am sure no managers will let that happen. they have a really thin profit margin aprox 5% to 10%. next time just take the alternative offers and everyone will be happy. or just order from your neighbourhood restaurant so you can pick it up or they can deliver for $5. and still make money.

theservicelast night was sorely lacking. food took a long time and it came one dish at a time every ten minutes. food was so-so butservicewas not what we have received there in the past. getting your appetizer as the fourth dish an hour after ordering doesn't work for us.

not the greatest.. have been here twice in the last month. the first time both of us got normal noodle bowls, which were quite tasty, though my iced coffee was not nearly strong enough. the girl serving us was nice and fairly fast service.
the second time our spring rolls tasted good, although not my favorite in town. my chicken in my curry tasted spoiled, and there was a big chunk of moldy onion on my plate. my partner thought his chicken sate was bland.servicethis time was very slow even though the place was far from busy.
might try it again sometime, but its not high on the list to come back too.

order take out to only having half my birds nest show up. call manager to find out now that it will take 2 hours for my noodles to show up. paid $10 for delivery to only get half of my meal. to beat that she ask me to return the birds nest if i don't want it but no refund. wtf poorserviceand management. if you ask someone to return their meal are you actually serving it to someone else?? never again with this crap.

better than last time. came again and this time the speed was much quicker and the food quality was still quite high. getting a seat is difficult especially considering how understaffed they are.servicealso takes a negative hit because of this.

but the food is still very well done.


-----24 jul, 2012-----

overall experience was very poor. it's been a while since my last review, but tonight's experience has woken a sleeping bear.

the wok is severely understaffed, with the same two servers working all the tables as well as the till. the line up to be seated was not a result of a full dining room, but because of a combination of many tables with dirty dishes yet to be cleared and a till busy with people trying to pay.

i timed the whole experience.

it took 6 minutes to get seated at one of the many empty tables. i ordered the vermicelli bowl that came with beef, two springs rolls, and "jumbo shrimp" (back on this later).

it took 29 complete minutes before i got my food. being alone, there was only so much conversation i could hold with the bottle of sriracha hot sauce before i started going 'non compos mentis'. when an older lady (owner?) asked if i'd ordered and i replied with "i ordered a half hour ago", hell did break loose in the kitchen. not once during this entire 29-minute-ordeal did someone come to fill my glass of water nor see how my conversation with the hot sauce was going.

the actual bowl of noodles tasted good, although i was disappointed that when the menu said "jumbo shrimp", they literally meant "a single shrimp laying alone on top of your noodles". the extra $2 for this seafood extravaganza was not worth it and i suggest ordering any one of the other, cheaper bowls that come without that extra solitary shrimp.

this experience may have been an anomaly, but it was bad enough that i had to write about it. full groups of 6 even came after me, ordered and received their full orders before i had a sniff of mine. compared to my past experiences at the wok, i've never hadserviceso terrible and ignorant.

ps - did you know that a teaspoon of sriracha sauce has 5 calories and is all naturally coloured? believe me, i'd know.


-----28 nov, 2010-----

will come more often. a group of us (8) came here today (sunday) for lunch with the hopes of having some good vietnamese food. upon walking into the wok asian restaurant, my first impression was how small the dining area was. at most, the restaurant could probably hold around 50 people, so our one group took up a good portion of the dining space. the decor was clean, tasteful, and well put together.

our drink orders arrived first. most of us ordered the three bean drink, which is a cold, light-green concoction, with a mixture of some beans and a jelly-like substance at the bottom. at first, i thought this was some sort of witty joke by the chefs, as today is, after all, grey cup sunday. but alas, upon further investigation, my friend informed me that even though the green hue is normal, it's normally not that noticeable. it's a drink that is quite sweet, making me wish i ordered it as a dessert item. one peeve that i had was the excess ice, which made it difficult to spoon out the beans without getting chunks of ice in your mouth (i ended up transferring all of the ice into my water cup). secondly, the straw was too thin, making it difficult to sip the drink without having red beans clogging the straw. besides these things, the drink was pretty good.

actual food began arriving roughly 15 minutes after ordering. first thing down my ever-expanding gullet was the spicy beef and pork noodle soup (#21). being a spin-off of the traditional pho, i enjoyed this quite a bit. being a spicy fan, the noodles and perfect amount of meat complimented each other. the bbq pork chow mein (#61) was also quite good, albeit slightly oily. besides the fact that the noodles glistened in the sunshine and the bbq pork a tad dry, it tasted good enough for me to ignore these minor inconveniences.

round two: stomach is still wanting more. so next i tried the curried bean curd and vegetables (#39), which is simply stir-fried vegetables with cubes of bean curds. personally, i found all of the vegetables ever-so-slightly undercooked, but everybody else seemed to like it. the curry complimented the beef fried rice (#68) very nicely. eating the curry alone with a spoon would prove too powerful of a taste, but when mixed with the run-of-the-mill fried rice, it all balanced out.

almost everyone's favorite dish was the beef rice noodle soup (#16), which is pretty much what every other restaurant would call "pho" (pronounced "phuh", as i learned today). the noodles were cooked perfectly and not chopped up, the cooks didn't skimp out on the beef, and the portion was huge. we were happy with this choice. is it the best 'pho' in town? not quite, but it's pretty close!

my least favorite dish was the seafood hot pot (#49). it wasn't the 'taste' of the seafood that i didn't like, but simply the difficulty in 'finding the seafood' amidst all of the vegetables. if i'm paying for something with the name "seafood hot pot", i expect a hot pot with mostly seafood inside. if i hadn't double-checked, then i would have thought they gave us "vegetable hot pot with-a-dash-of-seafood." until this is fixed, avoid it.

i'm split on the service. the young woman who initially was serving us (late teens, early 20s) seemed disconnected from the customers and was maybe mentally "somewhere else." now, i'm not the kind of guy who demands all 32 teeth to be gleaming when i'm being served, but even a little smile wouldn't hurt. also, i don't recall her every coming back to refill our water glasses. ever. on the other hand, the older lady (possibly owner) who gave us our food was extremely nice and hospitable.

during our whole dining experience, every other table was always filled, and people were always at the front door waiting for seats. obviously people know that there is good food here, and i don't blame them. for around $8 for a very full stomach, why would someone pass an opportunity like this? overall: the wok serves pretty good (not great) asian food for a fantastic price. i will come back.