the sugar bowl cafe

a great local cafe that a work colleague and i frequent every thursday. the food is scrumptious, the staff are friendly andserviceis excellent. they know we have a fixed lunchtime and look after us accordingly. interesting menu according to season.

went here for sunday brekky. lovely customerservicewith delish food. ordered a mocha however it was a tad bit cold (i like my coffee extra hot), i was fine with them just warming it up in the microwave but they offered to make me a new one! which was really nice of them. cake was super yummy. highly recommend this nice little spot for weekend brekky/brunch

the food is great and the coffee is perfect.serviceis very good and fast even when they are busy. will definitely come back
there’s decent parking at the back as well

amazing customerservicebut have been really slow at serving our food. we have been waiting for our order for over an hour. amazing food but needs to work on serving food faster as customers are waiting and especially in this cold weather it gets annoying .

coffee was good,servicewas very good, but didn't really like the foods from cabinet. the meat was bland and could only taste the sweet chili sauce on the kumara salad. might try the menu option next time

took a while to get served, but once we got served theservicewas amazing.
the coffee came out first and it was very nice. but must admit the food was the star of the visit! i had the french toast and my friend had eggs on toast with avo! the presentation was super impressive, and once we dug in i didn't want to stop! the portion sizes were good and the taste was amazing!
definitely would reccommend!

went for lunch. great variety of food. cabinet food looked impressive. i had the pulled pork burger on brioche with curly fries. yummy well seasoned fries. very friendlyserviceand the coffee was top notch. would recommend if you want to go someone out of the cbd

we enjoy a coffee, morning tea or lunch here regularly and have been for the last 9 years or so. on the whole theserviceis good, the place is clean and the food is tasty and presented well. a good atmosphere and they have managed to update from time to time without loosing there own style.  the savory cheese/veg scrolls taste so much better than they look and we've never had a bad meal here. the menu is varied and a reasonable price but we usually just order from the cabinet because i love the smoke salmon roulade with a side curly fries. update 16.2.16 sorry just not the same place.. didn't enjoy my coffee was well under extracted. different atmosphere now not quiet as inviting.

i love sugar bowl, not only is the food delicious and fresh the customerserviceis outstanding! i meet there quite frequently for business meetings, there is nothing better than having a hot coffee and a cronut to start our meeting off! you can tell a great cafe with the amount of people sitting in there, and it is always full. keep up the great work, and keep making those cronuts, they are divine!

i have never written a review before but i had such a hideous experience this morning that i felt compelled to do so.

i live just around the corner from sugar bowl but rarely go there as theirserviceis notoriously bad. this morning i decided to give them a go and when i walked in there were no other customers just a waiter and waitress having a discussion. as i got to the counter to order the waitress asked what she could get me but as i was ordering she began to finish her conversation with the gentleman, talking over the top of me. when my order came out my daughters fluffy was missing so i enquired where it was and was told it was next on the order.

when the waitress brought the fluffy out there was no apology that it had been missed but rather she rudely said that i hadn't paid for it and had to give her $2 before i left. i said that it had been included when i placed my order and she said "well i didn't hear you". it was only after this rudeness that i suggested that she hadn't heard me as she had continued a conversation instead of listening to my order. too this she told me that she thought her customerservicewas 'excellent' and that i was being 'ridiculous'.

i did go in to pay for the fluffy and tried to explain my frustration to the waiter as the waitresses seemed to have disappeared when i went in to pay but all i was met with was " ahuh, ok'. at no time did i get any apology, not even for being called ridiculous - what sort of person in customer services does that to a customer?!

this was such a small issue that blew out to something big due to poor customer service. if the waitress had just said "i'm really sorry but i forgot your fluffy, would you mind popping in to pay for it?" there would have been no bigger issue. if that is what she considers 'awesome' customerserviceas management i would seriously consider re-training!

went for brunch on a sunday morning. quite busy but still goodserviceand friendly staff. the food is good although not that much on the menu, definitely a brunch place and not lunch. is really nice on a sunny day to sit outside and watch the world go by.

this place is really expensive!

$47.00 for lunch for three people. that was two small pieces of quiche ($22), a croissant ($11), two coffees ($9) and a cup of black tea ($5!).

i don't mind paying for good food (i live in central auckland) but these prices for quick eats from the cabinet is taking the mickey.

theservicewas sluggish, but not super-slow. the staff were neither friendly nor super-rude; but certainly disinterested.

the coffee was excellent... but sad to say we won't be back.

poorserviceand long waiting times. when ordering we asked if they served feijoa juice, and were told all our juices are over in the fridge. after going to the fridge, they didn't stock it which would have been good to know beforehand. a lot of the menu items have vegetarian options, the girl who took our order didn't know what the option included, when the two vegetarian meals arrived they had the meat component removed, with no substitution although the price was the same. we had to wait a long time for our meals, although they weren't overly busy and were served burnt coffee. would not bother going back

goodserviceand good parking the new asphalt looks a lot better, all round good cafe