slow... servers don't seem to care about customers... been eager to try this restaurant for a while and finally got a chance. restaurant was about 2/3 full. got the menu and was waiting for a server for 10 mins. one guy came with water to our table so we told him we would like to order some food. he said, "i don't take orders. your server will be here." well... ok... our server came and we ordered a sesame fries with miso gravy, one italian melt and a dragon bowl. we waited... and waited.... for the next 35 mins neither our food nor our server reached our table.. server finally brought our appy and told us, "other dishes will come out soon." 35 mins for an appy when the restaurant is only 2/3 full... by this time it was about half empty. 3 mins later, the table behind us with 2 guests who came in 20 mins after us gets their entrée. 15 more mins, we get our entrée. server neither explains nor apologies. food was ok, but nothing very sophisticated in terms of flavour. took us nearly 2 hours to finish our lunch. what you pay at the restaurant does not only cover the cost of food, but should also include good service. it was the first visit, and it will be the last.