i looked at the menu online and was excited to eat here. found they don't have egg or cheese subitutes, so i ordered abiscuitand hash towns.my daughter got a pb&j and my husband got the hella fitzgerald. i took one bite of each and set it down. i don't find me a hard person to please but was very disappointed. my daughter wouldn't eat her "hard" biscuit. and my poor husband was so hungry, he ate some of his food. being disappointed, i walked back up to the counter where i was offered my money back by a very rude man. it wasn't about the $20, i spent on 3 biscuits that didn't get ate, but more about solving and correcting the problems so i could be happier in the future. with the rude costumer service,(after i tipped him), i was left with a bitter taste in my mouth and will now not be returning.