good food, but truly rancid service. pros: food was good, and the price was reasonable. decor is pleasant.
cons: breathtakingly bad service from check-in staff, management, and waiter. our party of six was seated 40 minutes after our reservation time, and after 3-4 rude blowoffs when we asked about progress. at last we were led from the check-in station toward...not our table, but a hallway where we were left alone for another 15 minutes, standing with nothing to do. the waiter was hopeless, disappearing for long periods and then returning to ask us to pass him table items he could easily have reached. even paying and getting parking validated was nearly impossible. the staff, including management, seems stuck between hopeless and helpless. it seems like no one is in charge or even trying to make things work for customers. we were polite at all times but never received even a simple "sorry." and for heaven's sake, could mgmt please buy a box of pens so people can sign their charge slips?