the french olive


İçinde "staff" olan yorumlar
2
2.3
raghad
4
3 yıl önce
porto arabia
very nice ambiance, the outdoor area is very calm and refreshing.
over the italian choices, i would prefer it more than the salads section.

very good service,staffand very helpful.
recommended!
0
faisal
1
3 yıl önce
porto arabia
horrible, discriminating & rudestaffbehavior.

on 18-feb, i picked up french olive restaurant at porto arabia in pearl to celebrate my younger sisters birthday.
when we called in the morning for reservations, they said it’s full you may try walk-in and if tables are available we will accommodate you.

we came to restaurant at 09:35 pm.
the 3 female companion (total 6 of us) with us approached ms. maravi for table availability outside. ms. maravi told it’s not allowed to seat 6 people on 1 table (due to covid restrictions), only 5 people per table outside.
we asked for a corner table inside the restaurant, to which ms. maravi told “that area is closed due to restrictions as well”and accommodate us further inside instead, fair enough (rules are rules after all & we respect the law).

we celebrated the birthday & the service plus food was very good, undoubtedly!

however, when we were leaving the restaurant at 11:45 pm, we saw a family of 10 people sitting on the corner table inside the restaurant (we ignored it), further when we stepped outside we say a family of 8 people on 1 table (6 adults & 2 children). upon seeking explanation from ms. maravi, as to why the rules of covid are not met, she argued in an unpleasant, unprofessional, rude & ill manner with all of us & even called us “liars”.

adding to the above, the restaurant manager (name ibrahim) turns up (claiming he is the owner of the restaurant, which is false information as the owner is ifs group) & made the situation even worse. he was not wearing a mask (despite requesting him to wear a mask he declined our humble request).

instead of clearing the matter and apologizing, he firmly argued with us & told us “do whatever you want”.

the above incident speaks volumes about poor customer service, discrimination and violating government guidelines on covid restrictions.

i know ifs group from 16 years & had pleasant experience in the past unlike this incident. i request ifs to take strict action against the relevantstaff& demand apology.
0
keltoum
1
4 yıl önce
porto arabia
the worst worst worst service and restaurant in doha pearl 😱😱!!!!!!
first we order breakfast which i received after 45min “”restaurent was empty ”” , when we want to pay they made mistake instead of 2 bottles of water 50cl (20 qar by bottle) they invoiced 3 bottles it means 60 qar , the fact is not paying but the way ofstaffcalled fares were unprofessional and ugly !!!how come in 2019 for a restaurant as french olive in doha pearl cant correct , refund or cancel issued bill !!!!!!!!!!! when we ask to cancel he answer that he will pay from his pocket !!!!!!🤔. you should revise yourstaffand educate them how to talk and explain to the customers, as french brand am tooo much disappointed ☹️
0
iris.ob
1
4 yıl önce
porto arabia
i visited the french olive restaurant in the porto arabia at the pearl, qatar
i was extremely disappointed by the food.
i ordered quinoa salad and steak sandwich. the salad had bitter taste because they added “burned” pines!
the steak sandwich was more of a fast food restaurant roast beef rather than a steak and it was extremely salty. my relatives ordered parmigiana, spaghetti chitarra pescatore and stracci con ragu di funghi e vitello (rice instead of pasta) and all were unhappy about their orders!
the problem is that thestaffdidn’t seem to care much about our complaint!!
this restaurant used to be on the top of my list! it’s sad how things changed!
i am not going back.
0
tosin
1
5 yıl önce
porto arabia
interestingly i have been to french olive twice before for breakfast. my first time there was actually based on recommendation. the service was good on both occasions. on national sports day my family and i decided to go there for lunch. my 4 year old and one year old were really hungry and i was certain french olive would be a great place to have lunch since i enjoyed my breakfast experience; so i suggested it. my baby wasn't feeling too great so sitting outdoors was not an option. on getting to the restaurant, it was quite busy. my first son and i waited outside while my husband took our baby in to see if there was a seat and there was actually a table free and a guy named zack who i presume is a manager or supervisor had actually told him we could sit there. my husband signalled to me to come in and within seconds, 2 ladies came in saying 'zack was the best and he would find them seats and zack decided to give it to them' my husband pointed t out how unfair that was and he didn't seen bothered about it and another lady who looked like a supervisor just said sorry and said we can sit outside. i was very disappointed. coming from a manager that was very poor service. perhaps some of thestaffneed further training as they clearly don't know what customer service means. i'm not sure if i will visit again but if i do, like the first two times that i went there, i hope zack won't be on duty as he wasn't helpful at all.
0
roro
4
5 yıl önce
porto arabia
the food is so tasty, but thestaffin that branch was not good .i waited for long time to take my order .the atmosphere was great and nice.
0
hany
4
6 yıl önce
porto arabia
i really liked this restaurant. the view is very nice. you can see the sea from one side and the street from the other.
thestaffare friendly and fast. the menu has a lot of options, and you should try the sweets, they are good.
0
oturum aç
hesap oluştur