the restaurant is located at the corner of mall road, easy to spot. at first the restaurant looked small, but later realised it has 2 floors and also terrace outdoor seating.
we went during peak lunch hours on 31st december, and in mallroadall restaurants and cafes were in full capacity. the manager also did not keep a track of customers who waited in line and enquired for seating availability. this was poorly managed.
lucky us we found an empty table. we ordered veggie pizza, carbonara pasta, coke and hot chocolate. after 10 mins of waiting the manager came up and cleared the table. there were very few waiters or helpers around. after another 10 mins our food came in. but again, there was nobody to serve water or provide the coke. only big tables which had 4 or more customers got attention.
the food was tasty. the pizza toppings were great, beautifully baked, good size and portions too.
the carbonara pasta was also good. these two items were priced well.
the hot chocolate was yummy too, but it didn't level with the price mentioned on menu.
seating arrangement was cozy, restaurant was clean, well maintained, but service was poor. hoping they improve it.