the cheesecake factory at the country club plaza

i love cheesecake factory and whenever i travel and if there is a cheesecake factory nearby i always go there. i have never taken my children to cheesecake factory and when we decided to take a small vacation in kansas city, the first thing i proposed to my wife was that we have to take the kids there. we don’t have cheesecake factory where we live so it is a special place for us to go when we go on a vacation. however this time my experience was really bad. we didn’t mind the half an hour wait as this is expected for saturday night. we have seen more than hour and a half wait at texas roadhouse during peak hours. the entire operation and service this time was inefficient to the point that it took our sever 45 minutes to bring the bread out. kids meal came out after one hour and our meal took almost hour and a half. the manager and server told us they were really behind and apologized. since it was almost more than hour and a half to get our food we requested to just take the food to go. the manager charged us only for kids meal. we appreciated their gesture however that was not what we expected from a service oriented restaurant of such a high caliber. they were so behind that they couldn’t even keep up with bringing fresh bread out. we came back to our hotel and ate the soggy tacos and red velvet cheesecake. the point is the entire experience with kids was ruined and we will not go back there again at least the location in plaza. i’m sad to write this review but i’m hoping the management will take heed and make necessary changes so that they can keep up with the demand. it was frustrating to see the servers and managers taking the responsibility when someone else in the higher up has not been done the job to keep the customers happy.

i wish my city had a cheesecake factory. this place was extraordinary. i couldn't believe how busy it was and how well the servers performed under those busy conditions.

the menu resembles a small book. it is the most extensive menu i think i have ever seen. they have nearly every kind of cuisine represented on their menu. the portions are huge and the food is consistently excellent. the prices were also kept to a reasonable level.

my only complaint is that the place is a victim of its own success. it was a long wait to get in.

beautiful place 😍 worth visiting.tasty food.

be prepared to wait a little bit to be seated. this place is always busy for a reason. the food was good, as always. the menu is large so it’s hard to find something that sounds better than everything else. i’ve never had anything bad here. we ordered the classic strawberry cheesecake to go and shared. we were a little disappointed with the size of our slice. it seemed about half the size of what we usually get, but it tasted great as always.

cheesecake factory - i had been dying to visit this place since my last trip to the us in chicago. and i finally made it here, and i am glad i made it to this place after the last failed attempt.😗. so as you would have read my previous posts - i was on a solo sightseeing stint here in kansas. soon after my visit to the nelson-atkins museum - i took a ride to the j c nicholas memorial fountain. and there it was, right across the street - cheesecake factory. 

the restaurant is in a multi-storeyed eye catchy building with bricked roofs having typical spanish make with white walls and distinct windows. loved the architecture of all the buildings at the plaza.

visited twice on the same day !
a little crowded but the cheesecakes were fantastic as they should be. food was good and service was nice.

what can i say? it's the cheesecake factory. they maintained their quality. the food was very good, and our waiter, cody, was very helpful and on point.

be aware... we have been to cheesecake factory-plaza several times. tonight was the first time we've had problems.

two of our four dishes were pasta tonight. within these two dishes we found blue plastic clippings amongst the mix.

the manager explained that the plastic shroud marker which the chef (or sous chef) uses to differentiate between chicken, pork or beef may have shed into our dishes. as vegetarians, we became more confused with how this could have occurred. he was very accommodating, but you should be aware as a matter of physical safety.

we feel that this establishment has really become an over-priced, fad-based slow food joint. the food is honestly, not that great.

the huge menu has made them less concerned with the details.

the only thing to brag about food wise is the cheesecake and avocado rolls. their menu is way too big and overwhelming. i asked the waitress what she would suggest since the menu was so large and she didn't have a suggestion. the waitress staff were all very nice and respectful but the food was terrible.

this was supposed to be a date night for me and my husband of 14 years. it was about a 30 minute wait, not too bad. although, when we were seated we were sat in a tiny table for two in between a wrap around booth of 6 girls that were loud and on the other side a family of 4 with crazy children. it was quite awkward even when they brought our bread and drink there was no room on the table because the table was so small. i am not sure why they would even put a table of this size in a restaurant in between two larger tables with such a tight squeeze in between. it was hard to talk and very awkward. i did finally say something after the large group of girls left and asked if we could move since they couldn't even put food on our table because it was so small. they did accommodate us and move us over to the table where six people should be sitting, i didn't need that much room but at least it was more comfortable. then my husband ordered shrimp scampi which was mediocre and i ordered fried shrimp which was a mistake for $20 to get fried shrimp and fries and coleslaw was ridiculous. as i sat there i read reviews trying to find out what i should eat since it's been so long since i've been there. all the reviews were pretty awful and kept telling me that we should eat somewhere else that the cheesecake factory is over rated and just to go order cheesecake that's the only good thing they have. i would have to agree, i have been to many restaurants and this one i doubt i will ever return to unless i want some cheesecake to go. very over rated go somewhere else to eat its like cows being herded through and the only reason they have made it this long as the novelty and their location.

i usually like what i get here and the portions are pretty big. however, nothing really stands out here as spectacular other then their cheesecake. their menu is really big and a little overwhelming so that might be part of the problem. i would recommend going at least for the cheesecake.

good but shrimp overcooked. had shrimp with angel hair pasta. good flavor but the shrimp were over done and tough. cheesecake was divine.

eeehh. food isn't that great for the price, however, i love their cheesecake. perhaps eat somewhere else then go there for dessert.

it's the cheesecake factory. if you are someone who really pays attention to food, this is not your place. a lot of other people love it. i will say this: the staff at this location was great.

wonderful "skinny" menu insert, i almost missed it! less calories but tasted great and still big servings.