i have been to thebellagiobuffet a few times time over the years. however, the last was almost 10 years ago. when i saw their dinner price last week, i was shocked. how could this be? it was only $1 more than when i was last there 10 years ago. in today's vegas' buffet standard, it was unbelievable. as i had good experience withbellagioin the past and their desserts were outstanding, i wanted to bring my husband to try, i went ahead and i naively thought thatbellagiowould live up to its reputation.
we entered at 3:30 pm ( as we just woke up...hee...hee..), yes, it's already dinner prices, which was fine. omg, my first stop was the wagyu beef station as it was closest to my table, but they only got medium. they told me to go to the prime rib station and said it should be better. instead, it was well done!!!1 then, i was shocked by the gravy. it had a skin and all crusted and dried up on the sides of the gravy bowl. i tried to ignore it and next got shocked by the pasta. they were like being raided by 100 hungry teenagers after school....hours ago they were all dried and disgusting. the vegetables were even turning brown. without looking further and taking a bite, i told my husband we should get our money back and leave. i didn't feel that i should be eating others' stale leftovers from lunch in a restaurant while i was paying for dinner. the manager came and assured us if we came back in an hour, everything would be better. he then took our receipt. i was still native enough to believe that. we hang around in the casino for an hour and went back. god, nothing was better!!!! the wagyu beef was the same piece, but now it was more well done than before under the heat lamp. btw, i didn't even know if it's really wagyu as i never ate it. the prime rib was medium. they were still the ones from lunchtime!!!!!! again, i put down my plate immediately without even taking one bite, i just wanted to get my money back and leave.
i was enraged and felt like a fool. we wasted an hour and were hungry. i was more upset by the manager's promise than the food itself. if you couldn't do it, just say so. don't waste my time and give me false promise.