please read for a true, authentic review:
absolutely freaking horrible. idk about the food bc it never came out. predominately a "white" bar. i went with 2 of my black friends. we arrived 805pm. drink order taken at 815pm. at 820pm, the beer arrived but none of the other drinks. around 825pm, another party came in and sat down beside us. their order was taken by 830pm and their drinks arrived by 835pm and their food at 840pm....we still don't have our drinks and we ordered before them. so we start getting frustrated and impatient as expected. after the beer was dropped off at 820, we seen our server (had 2 side braids under his hat) a total of 7-8x and still no drinks. we were finally able to get our drinks at 850pm. i asked another waitress for the manager to complain about not getting drinks and the people next to us getting their food before us. she said they're busy. i said "no excuse, get me a manager." this was at 855pm. at 9pm, the a-hole manager finally came over and instead of asking what my complaint was about, he assumed i was going to be talking about the table behind us rather than the one beside us so he approached the table and stated that "they have been here way longer than yall." i said "no, no, no" and attempted to explain my complaint was going to be about the people beside us but as soon as i said my 3rd "no" he rudely interrupted me by disrespectfully mocking, making fun of me saying "no no no nothing." i was shocked and surprised that the manager mocked me rudely and disrespectfully made fun of me. i then said "hell no, let's get outta here" bc i wasn't going to tolerate being treated that way, especially by the manager. after i said that, he yelled loudly as he waved "bye." that's strike 2 with me and i got more pissed off. he just so happened to walk to the front which was the only way to exit so i confronted him saying that was no way to handle the "f*cking situation" and can't believe he was treating a combat veteran like that. and he knew i was bc my service dog was w/me and had his vest on full of military patches. he just told me to get out but i wasn't done telling him off so i decided to stay and give him an ear full saying it's very rude and disrespectful as a manager to treat his customers that way & that it was unprofessional (and there was some other colorful language in there). he kept talking over me and interrupting me more so i decided to get louder bc he was gonna hear me at this point bc i wasn't leaving without telling him off. at this point, everyone at the bar is looking at us bc we're yelling at each other. i told him he's not a damn manager and needs to learn customer service rather than mock them, make fun of them, and just be rude and disrespectful to them along with needing to shut up when someone else is talking to hear their side of the story instead of interrupting them. he didn't like it so he told me to get out. i refused bc i wasn't done giving him an ear full yet. then he kept saying
"bye" real loud and "get out" while stepping towards me at the same time getting into my face very aggressively. we were literally within 1" of each others face. i thought he was gonna hit me, for real. at this time, his bartender grabbed his shirt and pulled him back away from this combat vet while my friend grabbed my dogs leash, which was slung around me, to pull us out of the front door. i couldn't believe what just happened. i was, and am still, in shock & surprised that a manager just treated me and my [black friends] that way. they were the only black folks in there so i'm sure he was racist and used them as a crutch to treat me like crap since i spoke up about my complaint. this was not the owner but some fat white, clean shaven guy w/glasses. he was very rude, very disrespectful, very unprofessional; he mocked me, made fun of me, yelled at me, & even got in my face/personal space. who in the hell does that? especially a manager running a bar/restaurant? it was absolutely ridiculous & uncalled for. you can't pay me to go back there. and this restaurant is right next to the texas state capitol so what's his demeanor say to visitors about the way the folks in austin run their businesses? highly recommend never going there, i don't care if they were on tv (the texas bucket list). do not go. absolutely racist and very horrible service.