summit pizza

very good salad bar, great made to order pizza and very friendly staff. great local restaurant stop. we were traveling through and we always prefer local instead of chain. nexttimeyou are close to kc and you ask yourself "where's great pizza?!" there's waldo!!!

i'd eat frozen pizza over waldo. ordered carry out pizza and wings. estimatedtime20-25 minutes for pick up. arrived in 20. pizza and wings were done sitting up on a shelf. when shown the finished product, i asked how i could know the difference between the italian wings and buffalo. the barback replied with, "good question". he was puzzled and stated that the buffalo should have sauce. he offered to grab me a side and i accepted. upon return, i asked if the buffalo sauce is good on the italian since i couldn't tell the difference. he said no, that wouldn't be good so he'd have a kitchen worker separate them. he came back with the same styrofoam container with a couple of wings w/o sauce and the others with sauce squirted over the top. not withholding my irritation at this point, i questioned why, if the sauce isn't good on both, he would keep them in the same container. he offered another container... in turn, i requested a refund on the wings. when i got my "14 inch st. louis crispy crust waldo combo" home, which is less than 5 minutes away, it was a soggy, slimy-disgusting mess. the toppings plopped off of the pizza as i picked up a slice. the crust was limp and had a wet cardboard consistency. i paid $25 for the worst pizza and carry-out experience i've ever had.

horribly ran establishment. the pizza is the only good thing about this place. i ordered a pizza for carryout and arrived about 10 mins before it was ready. i walked in and sat down at their small bar next to a couple other people. i sat there for litterally12-15 minutes and not a single employee acknowledge myself or the other couple sitting next to me the entiretimei was there. i feel like i could have literally walked behind the bar and made my own drink i was so ignored and no one would have said a word. while i'm sitting, waiting and wishing for a drink, my pizza finally comes out and is placed under their warmer next to the door by the bar. well, i sat there for another 3-5 minutes until i decided enough was enough. i went over there checked it (to make sure it was mine), grabbed the pizza my self and walked up to some kid working there with my credit card. from a consumer/customer standpoint, this experience was absolutely ridiculous. honestly, i should be getting paid for doing your employees job for them. when i told them i wanted to get a drink when i first walked in 10-15 mins ago the kid just said, "okay." that was it... i'm 25 and this was literally one of the worst experiences i have ever had at a restaurant.

great food - horrible customer service. the pizza is amazing, but everything else sucks. i have tried four times and everytimethey have failed. from late delivery to losing a telephone delivery order to being double charged. i am yet to try this restaurant without being handed one of their standard "sorry - 20% off" coupons. this location needs some serious restructure, which really stinks because the pizza is great when it is correct.

shocked. for the 7th year our group of employees partronized the waldo pizza in lees summit. it seemed as though it was a good experience for all and we enjoyed pizza and comraderie to celebrate the christmas season. the employees and staff seemed thrilled to have us join them (large bill and we were more than gracious tippers $200). then, 3 weeks after our visit the restaurant hand delivers a letter to our place of employment claiming we were disruptive and that should we want to host a party of that size again, we would be expected to pay a rental fee and that no "teacher discount" would be given. mind you the manager came in to check w/ us more than onetimeand not once were we asked to be quiet etc. nor were we told that unfortunately for our large group the discount could not be used (we would have gladly accepted that had it been discussed!). not a way to run a business!!!!

great choice. pizza is a very subjective food. that said, waldo pizza is great. the food is delicious and they have a great beer selection.

try the lunch buffet first. it gives you a good idea what you should order the nexttimeyou go back (and you will go back)!

st. louis style crust!!. don't waste yourtimewith anything but st. louis style crust! it is the best and comes with a 5 cheese blend and it is outstanding!! instead of red sauce you can get pesto as the sauce..... it is great. side note - they have a great salad bar with real bacon.