styx and stone

walked it told to take a seat and comebackto the bar and order. hello it's a resurant we should be served. then were told they weren't doing stone grill. it's a stone grill restaurant why they can't serve stone grill is beyond me. took a seat at a table and were told rudely you can't sit there it reserved wkgb no sign saying that. went to order meals at bar the waitress was very rude and abrupt. meals took forever. will not comebackagain.

drove into chch yesterday to meet friend and do a bit of shopping after a quick lunch. weather terrible so met at northwood and decided to have lunch first. friend had been before and as i decided to have the beef nachos, recommended i ask for a half size meal as portions very generous. well she was right, even half size was more than ample, great taste, lovely and filling and generous with the cheese and other toppings and not too many corn chips which can sometimes be the bulk of the meal. my friend had the grilled chicken wrap which is a favourite of hers and once again didn't disappoint. salad filling was so crisp and fresh and she said very filling, she didn't eat all the chips that came with the meal. we ended up staying longer than anticipated as atmosphere was lovely and cosy, and outside was not!! the staff were attentive and asked during the meal, and as they cleared the plates if everything had been okay with our meal. we finished off with a coffee each and flagged the shopping. will be goingbackand perhaps try the dinner menu next time. would recommend as a great place to catch up for lunch as the variety was great and as just out of town, didn't have to grapple with the traffic.

have been overseas for the last 5 weeks and on returning to christchurch and to celebrate a birthday we decided to eat out. having visited this establishment on a number of occasions previously with no problems we decided to have dinner which was for 6 people. we were shown promptly to our seats and ordered drinks and quickly followed up by ordering our food. this is when things started to go downhill rapidly. myself and one of my sons ordered steak both medium rare, we then had to request steak knives which were unceremoniously dumped on the table. my entire meal was cold, my sons was slightly warmer. on callingbackthe waiter he apologised and said he would get them sorted out. i then requested a different option from the menu but after he checked with the manager the waiter said this would not be possible and i must stick with my original choice, after a few deliberations with the waiter i declined this offer, he confided that if it was up to him i could have what i wanted but was acting under managers instructions. my daughter in laws pizza was undercooked on the bottom and my wife's caesar salad had bacon that was virtually raw. ten minutes later the waiter arrivedbackand proclaimed that the manager had decided that i could have another meal of choice (she must by this time have realised she was running a restaurant). we decided to cut our losses and leave with a number of uneaten meals on the table but was not prepared to pay for the meal that was sent back. the waiter then appeared and asked if we needed any deserts or coffee, we normally would have but unfortunately had to decline his offer. on paying for the meals my son was asked to pay the full amount even for the barely touched one which was sent back. the manager was insistent on arguing over this in full view of staff and customers. i intervened and said just pay the full amount and lets go at which point she deducted this meal from the bill. in the past 5 weeks we have eaten in many towns in england, australia and abu dhabi and have never experienced such low quality meals or levels of service as were evident at this restaurant. i fully understand that things can go wrong but they can also be rectified/recovered in an appropriate manner. needless to say the restaurant has now lost at least six customers and i wont be recommending this establishment to others.

my mother and i thought we would go out for a nice lunch but it ended up being anything but nice. the service was extremely poor, once our meals were served no one camebackto ask how they were or if we would like another drink. the meals were very average and my mother actually had to try and politely put a mouth full into a serviette as she was unable to eat a huge gristly piece of beef. there was also a girl who was vacuuming whilst there were customers and you can just imagine how annoying that got. we ended up being one of the last people dining and we were made to feel as though we needed to eat quickly and leave. all of the employees just stood round talking about their sex lives and being extremely unprofessional. i would never ever go back. extremely disappointing!!

me and my friend dined here on a wednesday evening i booked for 730 arriving we said we had a booking the host went and got menus n followed her to be seated once seated we were looking at the menus only to realise we didn't have any drink menus another waiter came over to serve us n asked if we would like a drink we said we didn't recieve the menu he brought one to us then have us a few moments we ordered drinks n they were brought quite quickly over we decided to have their $20 stone grill as that was the special of the night even though the waiter hasn't explained this i knew from looking at the website before booking once placing our order we waited a good 45 to 50 minutes for our stone at this point the resturant was less than half full if that once actually getting our meals the eye fillet was great as for the rest very average the blue cheese dips as way to over powering n i'm a blue cheese lover the food was average but most of the service was terrible once recieving our meals i decided i didnt like the dip and i would buy a side of aioli but not once did the waiter comeback.. even to ask if our meal was ok we weren't explained the stone grill at all even though we've had them before usually a waiter would ask if u have to explain ... we both finished our drinks no one came and asked if we would like another one at any stage waiter returned once we had finished our meals didnt ask how anything was he asked if we would like dessert i said maybe in ten minutes or so as the stone is quite filling but i was planning to eat dessert as it is also their wednesday special stone for $20 and dessert for $5 i still would of thought the waiter would of realized that we had finished our drinks yet he didnt ask if we would like anymore .. we went outside for a while to chat we returned in full swing of ordering dessert but unfortunately the waiter did not comebackto our table we waited around 20 mins to be served again but nothing so we decided against it and just went to pay the bill the food is filling nothing great the meat was the best part and we cooked it ourselves if i was paying full price i'd expect more as for the service again terrible i would return to try a main meal they look great as i saw a few come out but i hope the service might improve its simple things that keep your customers happy

i have been frequenting restaurants for many years and before the earthquakes i stuck mainly to the city restaurants.
post earthquakes i had been told of styx and stone to try by a friend as they had dined there and enjoyed the meal they had.
i found the surroundings of the restaurant very much to my liking with a number of areas you could be seated at.
the staff were friendly and very responsive to my requests, which i appreciate when treating myself to a meal out.
i found the menu choices were wide a varied which was great as it allowed me to try dishes that the bulk of other restaurants don't provide, especially the stone grill.
i have to say all of the meat was beautifully tender and of generous proportions, with good sized side dishes of side salads.
all through the meal the staff were attentive even though the restaurant was full, courses were prompt and meal costs were very reasonable.
i'm not one for usually writing reviews on restaurants but styx & stone proved to be a very pleasant experience for my partner and i that i've made the effort to do so.
a great experience with delicious food and friendly staff, which isn't hard on the pocket, good on you styx & stone i will definitely bebackand telling friends and acquaintances about your top notch restaurant.

after visiting christchurch for the weekend we found this delightful bar & restaurant, we both had the stone grill and it was fantastic, wentbackthe next day on the way home for the $10 lunch - wow what great value!! we would recommend that you try it - we really enjoyed it and the staff were very friendly

highly recommended. went for the first time today - sunday lunch. factastic value and great tasting food - both main and dessert was awesome!. i am looking forward to goingbackand trying the stone grill - even my 10 year old niece had it and loved it. fantastic staff also. thanks so much for a lovely sunday afternoon.

my partner and i had a fantastic experience at styx and stone whilst visiting christchurch.
we were thrilled by the meals. the stone grill was such an awesome idea and something we hadn't experienced before. very tasty food and generous servings, yet not over the top.
desserts are to die for with a large selection to choose from.
the atmosphere was great. very chilledbackand relaxed, somewhere you could go and have a drink or two with a lovely meal or a coffee and cake in front of the blazing fire.

we look forward to returning to christchurch in the near future and this will certainly be somewhere i will recommend to friends.

fantastic meal, great concept.
most tender piece of steak iv had.
lots of fun and great atmosphere.
will definitely bebackagain!