bad service. i went to stephano's on a whim with my wife the other night. we didn't have a reservation, but heardgoodthings about the restaurant, and stopped by. when we got there there were about 10 people in the bar 2 large (6 persons) parties and 1 small party. the 2 large parties were leaving, and the waiters were clearing the tables.
we stood at the hostess stand for about 10 minutes, waiting for to be acknowledged. several of the waiters looked at me, nodded and then ignored me. after 10 minutes, i went to one of the waiters and asked if there was a host/hostess. he replied that he would get someone, and after another couple minutes another waiter came over and couldn't find the hostess. this waitress told me that there was a table available and as soon as the hostess got back i could be seated.
after another couple minutes the hostess came back along with (what is believe was) a manager. the waitress told the manager that we didn't have a reservation and that she was going to seat us at an open table (by this time, all but one of the tables in the restaurant were empty). the manager took the menu's from the waitress and said that they were very busy at that time, and we would have to wait at the bar for 15 minutes for a table to open.
needless to say we left and went to have a lovely dinner at oliverio's at the wharf.
i don't care howgoodthe food is, if the service bad, the restaurant is bad.