visited this cafe today, first outing since lockdown.
upon entry, made sure to read covid-19 posters and instructions to follow on visit. filled in form for contact tracing, then waited to be seated as instructed by sign. stood there with my newborn and toddler for agoodwhile, watching staff walk back and forth right in front of me with no acknowledgement at all, finally decided to stop a waitress and asked if i was to wait or just find a seat, she didn't really acknowledge what i asked and just grabbed menus and ushered us to a table.
served a glass with half the top of rim missing(cracked off), very dangerous.
all adults received food except my toddler, which we had to chase up. maybe next time, use a notepad when taking an order so you don't miss anything out.
word of advice, a smile and a simple hi goes a long way when anyone walks through your door. customer service 101