i and my family and relatives are your customer from 20 years. i today came to pickup cake for my son for 15th birthday. to lady served me today asked name and i told her my name and then she said did you ordered cake, i said my wife ordered and she given my name i already told you. she said very rudely in loud voice that she i could not understand it first time. i think if she could not understand first time then she should ask me to repeat or spell again. after that when she got my cake, she asked me anything else, i said no. she came to counter and was looking at me quietly for a while, i asked her how much i need to pay and she said anything else please, i said i already told you thats it and she was talking like i have a gooddaytoday bla bla very rudely.
i never had such experience in 20 years. today is my son birthday and she made mydaystressed. at least you need to take care that people most of time come for a happy occasion like birthday. it is very unfair to ruin someone gooddaylike me.