samurai japanese cuisine & sushi bar


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2
2.4
sharonda
2 yıl önce
columbus
the scenery was nice, but customer service horrendous. the waitress was obviously inexperienced and spent most of hertimetexting on her phone. when we requested a manager she was flippant and told us they were busy. we had to request a manager twice, who came about 10 minutes after the 2nd request. he was apologetic, but offered very little compensation for the inconvenience as we were on our hour lunch break. can't say the food was worth it...
0
elizabeth
5
9 yıl önce
columbus
this resturaunt is the ultra climax to a sushi fantasy! every roll i've order and have seen come out to other tables, is too gorgeous to even eat! i make sure i take photos to remember the delicacy of every created roll! the sushi chefs are so kind and knowledgeable in any question you have for them on any roll. i'm so very allergic to soy, so the sushi chef knows this by now, and he's so very carful in handling and preparing my special rolls. my aunt also is highly allergic to shrimp and the owner knows this so he personally prepares all her hibachi just for her, which he makes quite special! everything we have ordered is always served in generous portions on a plate with beautiful presentation, in which the chefs taketimewith to garnish. i can tell this family owned restaurant takes pride in their dishes, and business. they are some of the kindest, friendliest owners i've ever got to meet and talk with. this is why i myself and my friends always continue to patronize this establishment!


-----28 mar, 2015-----

the very best sushi and hibachi in the columbus and phenix city area!!...every sushi roll is filled to the max with outstanding ingredients! every hibachi dish filled with an abundance of meat, vegetables, and rice. your surly going to leave with a to go box as i always do. the waiter staff are all very helpful and efficient, i've noticed how clean the whole restaurant is from the floors and tables. i've seen the owners always on hand doing things to help make every guest satisfied. this is over all a family atmosphere where you can come with family and friends to relax and enjoy the retro music from the classic eras and enjoy a variety of many beers, wines, and sake to choose from. i plan on having my 50th birthday party here, close to 30 people which i have booked for upstairs. i know it will be a party to remember. thank you samuri for all your accommodations to our big family and friends! your an outstanding resturaunt and added gem to columbus downtown and to the north end of columbus now where you are much needed for us who live up there and want a great sushi place to come to!!
0
spice
5
9 yıl önce
columbus
my girlfriend and i came here for the firsttimea couple days ago. i must say that the food was outstanding!!! the only thing better was the service; our waiter, jay, did an outstanding job to accommodate us and make our experience great. we enjoyed it so much, that we came back the next day and requested the same waiter. in short, this is a great place to go for some good sushi and great service! i'll definitely be visiting them again very soon.
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mike
2
10 yıl önce
columbus
i have eaten here four times. eachtimethe service was worse than the last time. the wait staff is terrible, they brought the wrong items, forgot to bring items and the order comes out at various times, not even close to all together. they are overpriced for the terrible service they provide. the food is good and i haven't had anything that i didn't like but the really bad service overshadows the quality of food and ruins the dining experience.
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cloneswife
10 yıl önce
columbus
embarrassed. i usually don't write bad things about a restaurant, instead i just don't return but the service and treatment my husband and i received there was so bad that i had to warn other people.

we just moved to this area and i was dying for some good sushi. i had high hopes for this place because it was in uptown and seemed like a nice place. we got seated and there were little things about the service that was bad but we overlooked them because we wanted to try the food out first before we had any opinions. plus, you never know, it could be the server's first day or maybe she had a bad day.

first, i'd like to say that the restaurant was 1/4 to 1/3 full. most of the people were drinking at the bar. we put our orders in and waited...and waited...and waited...

while we were waiting we hadtimeto really observe. the table next to us were having problems with their meal and the sushi chef came out to address them.

by thistime30 minutes had passed and my husband wanted to leave but went back to the sushi bar to check if our food was being prepared. we didn't want to have the food ready and waste it. so he was addressed by a lady who was sitting at a table in the back. she asked him if he needed anything. not knowing that she was someone who worked there, manager or co-owner--we still don't know. he saw the server and said, "never mind i'll speak to my server." he asked her when the food might be ready. the manager/co-owner flippantly said, "don't you see how busy they were?" and pointed to the empty sushi bar. but you see, by thistimethe restaurant was empty. she then followed him to the front of the restaurant and told us that "table 2 needs their check." she threw us out.

it took forever so i went up to the front desk. i sent my husband out because we both were getting upset. it took them 15 minutes to get a receipt and when my husband was walking out a server ran from behind the counter and yelled at him for trying to bail out on the check while i was standing there with my wallet out paying for the water and beer.

after her restaurant didn't serve us, and kicked us out she had the nerve to call the cops on us! they followed us down the block to the next restaurant and asked him to have a word with them as we just got seated. i'm sure that was eventful to the tables all around us.

never have i had to deal with such an rude and short sighted manager/co-owner. i feel really bad for the unfortunate diners and employees.
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