1st visit to sails and only visit i am sad to say. this restaurant was picked for our end of year christmas dinner. not the best environment we have been over the years and we do go to fine dining restaurants. meals were lovely compliments to the chef, however the wait on staff let it down.
we asked a politely waiter would he mind taking a group picture, in which he said yes not in a happy manor (we were seated for 8pm so not huge rush dinner time) he does have 100 other ppl to look after u know!!
my husband is waiting to have a knee op and found the stairs hard to go to bathroom, at one stage is knee gave way at top of stairs only to have a comment of the tall basil faulty look a like, hahaha did u enjoy ur trip!! he couldnt respond by the time he composed himself he was gone!!! no manners!!
they top your water glasses up without asking would you like a top up, so much so a friends soda water was washed away with still water, which was exchanged with the disgust look from basil faulty
i can see why alot of people use vouchers, i wouldnt say its worth going out of your way for.
such as shame, the ambience was missing, my boss said they were greeted on entrance and then it all went to pot!! we didnt even get greeted..... sorry cant recommend :-(