i'd heard "good food, shocking service" before we went here so i knew what to expect - and i wasn't disappointed. the food and coffee here is great! nice menu, well presented plates, and very well cooked. i really enjoyed it! where this place struggles is with the service. they seem overstaffed, yet nobody actually serves customers! when we arrived we waited about 10 minutes to be acknowledged while the staff walked right past us. you need to grab a waitress when you need something as they seem to avoid the tables. even when we went to pay, i stood at the register while the 2 girls behind the counter finished their private conversation for a few minutes, and i wasn't helped until i interrupted them and asked them to take my money! so with all that said - the food is 10/10.... the service is 3/10.