soy sauce, vinegar and schezwan sauce comes alone with chinese and was supposed to be packed along. qty of veggies should be null or least if someone ordering non veg. if selection is chicken, then why do u add eggs. or u should have mention it in food description that veggies and eggs will be added. the ratio of veggies/eggs/chicken should be much less than noodles/rice. i felt like i am eating boiled veggies with no salt no taste with pinch of few noodles/rice.
on my last visit to roma's, food was amazing but service was worse. my lasagne was destroyed by waiter while serving. now the food is not good.
please check on your chef.
please monitor and train ur staff for food and service or u will lose ur loyal customers. there are enough options now in the city and competition is good.
all the best.