romano's macaroni grill

during the covid-19 isolation, romano’s was a lifeline for our family. manager bobby and the staff prepared a perfect meal for our intimate family to share. the greatserviceand delicious food gave us a glimmer of hope and perked up our spirits during this unusual and challenging time. we can’t them enough. go ahead and give it a try. it’s time to start smiling again!!!!

service was horrible. this was my first time here and it all started as soon as we were seated. we sat there for a good 10-15 min without our waiter to come greet us and take our drink order. we had to get up and find someone to help us! the waiter came and didn't apologize that we waited, took our order and left. i unroll my silverware only to find stuck on food on my fork and knife!!! i get a replacement set and they're fine. a different waitress brought our food and spilled shredded cheese all over my table and just left it there. we sat there eating and not one person came to ask how the food was until we were done! and the part that pushed me over the edge; the person with me finds pieces of foil mixed in the noodles! i ask to speak to the manager stan i tell him about how horribleservicehas been and demanded he pick up our tab and we will never return again. he paid and we were out of there!

one of my favorites!. this restaurant is always good. i've never had a bad meal. i have had weirdserviceon three ocassions and the manager ha always addressed the problems promptly and we've always left with a fabulously full happy stomach and with a smile on our faces. we've probably been to this restaurant over 100 times in the 7 years we have been in this area, so i think our opinion is valid.

greatness, always!