red bone alley restaurant

great lunch. on our trip to savannah starting from durham, we wanted to find a place about midway to stop for lunch. thanks to this site, we found it! the lunch specials offered a huge salad, and adequate portion of entree to full us up until dinner.

i got the shrimp and grits--my first time ever having them--and i immediately fell in love. the grits were very rich and creamy, almost like a cheese sauce. the amount of shrimp was just right.

our waitress was able to keep up with filling our drinks even in the middle of the lunch crowd. both of us were pleased and wouldeatthere again.

atrocious service.. i just had the most god awful experience i have ever had at a restaurant. i ordered online. my food was supposed to be ready at 5:20. at 5:45 my food was brought out with no explanation as to the reason for the wait and hardly an apology. once we got the food home we found our order was incorrect and missing an entree. i called and spoke to a manager named jeff (who is not listed on the website as a manger) who apologized and said if we could come back he would have our missing item ready in 10 minutes. he asked what vehicle we would be in so it could be brought out to us. i got off the phone with jeff at 6:03. at 6:35, 20 minutes after when it should have been ready, we went inside to get our food since it clearly wasn't going to be brought out to us. once inside we explained to the hostess what was going on and she went to get our food. dave (who is the general manager) came up front and asked if we had been waited on. we told him we were waiting on our corrected order after waiting 20 minutes longer than quoted. at that moment the hostess brought our food. no apology. nothing. the icing on the cake? the entree that we drove back to get was cold. the entire experience was ridiculous. we will absolutely nevereatat this establishment again and will without a doubt be telling every single person who brings up restaurants in, around, or near us that redbone alley is not the place to go.

disappointed with old favorite!. redbone is not what it used to be! i know that the cooking staff has changed and it shows! ordered the bubba burger, was able toeatit, however bread was almost burnt and burger was cooked a little too much. fries looked and the one i attempted toeattasted like they were dumped out of a frozen bag. when i go to a nice restaurant i want better than this! we got there at 6:00 pm, no waiting, not very busy, took 45 minutes to get dinner for 3. i wonder if the same people still own it? table cloths need replacing, napkins black lint showed on our clothes, walls and floors need some tlc!

wood smoked wings----wonderful things!. hard to believe that something as simple as a chicken wing can be transformed into such a delight.. i also like the traditional shrimp and grits and i have eaten shrimp and grits from savannah to southport and have found none better. as far as i am concerned, this is the place toeatin florence both for locals and those passing through. my wife and i occasionally use the curbside service as well. we always find our food to be promptly delivered and as delicious as when served in the restaurant.

impressive for florence and beyond!. since my introduction to red bone alley when i first moved to florence 9 years ago, it has been a favorite. i have always found the atmosphere fun and the food delicious! i adore their shrimp and grits as well as their fried green tomatoes!!

i took my parents from greenville, sc there and they were very impressed as well and now make it a priority whenever they visit. on my mom's birthday the waitress went out of her way to have a special fruit plate prepared for her (without our prompting) since she noticed my mom was vegan (doesn'teatmeat or dairy) which i thought was really above and beyond.

their curbside takeout is also excellent! nicely packaged and being able to order online is very convenient since you can take your time making selections.

be prepared to pay for all these things though as their meals are on the pricier side of the spectrum.

we heard if was a florence landmark and it was a "don't miss place to eat." well it can be missed. service was very nice but far from being on point. pita chip app with three dips was very odd & the fried pickle app was nothing special. both were a tad greasy. grits were creamy and very well done. ribeye was good. overall, very average. it was a dressed bar with average food. doubt we will return. going out toeatshould be more than average and okay. it should be a memorable event. red bone alley is forgettable.

worked here in college and still love toeathere!. this place is the best place toeatin florence, hands down. very rarely do you find someone who has worked in a restaurant in college that still looks forward to going back and eating the food any and every chance they get. reasonable prices, great atmosphere, and amazing food. the waitstaff and the managers are great and make sure they take care of their customers. my personal recommendations are the marinated ribeye, the mixed grill, chicken pontalba (personal favorite #1), shrimp & grits (personal fav #2), fettucine mosaic, pizza dip, bermuda triangles (chicken + cream cheese + puff pastry = omg good), and please don't forget to save room for the gigantic desserts! :) i

excellent menu...and everything else. the most important thing about red bone alley is that their menu is wonderfully unique and perfect. the second is that the atmosphere is the most unique you will find in the region. the restaurant inhabits an old two story department store at the old shopping mall and is decorated to look as if you are dining outdoors in charleston. everything i have ever ordered there has been exceptional. it is truly one of the best places in florence. my favorite dishes there are the quail and grits, the shrimp and grits, and last but not least--the bermuda triangles. their grits are cooked perfectly every time and so is the quail and the shrimp, which both taste so awesome, you can't stop eating them. the grits dishes are also great reheated, if you do end up taking leftovers home. the steak has a delicate flavor and is sooo tender! the cajun étouffée is very tasty and the tea is absolutely perfect. i hear the desserts are wonderful, but i couldn't tell you firsthand, as i never have room for anything. there is free ice cream available for children (and the occasional intrepid grown-up) in an indoor ice cream truck. dining here is a must if you are passing through the area.

edit: i went back in february 2013 for my birthday (sorry for the delay) and to my chagrin, one of my favorites here, the quail and grits was discontinued! never have i been as disappointed with a restaurant! what a sad birthday! please bring back the quail--raise the price if need be! advertise it, offer it as a special, do what you have to! i can't remember what i ordered in it's place, but i know that it was good. we did get the bermuda triangles appetizer and that was as tasty as ever.

edit:  we went back in august 2018, as we noticed they had added the quail and grits back to the menu.  i was skeptical until i got there, but there it was.  i didn’t care what else was on the menu—i was ordering this and only this.  once i received my order, i was immediately and decidedly irked.  i’d been waiting years to experience this dish again and figured this would be the last chance to say goodbye to it properly before they got rid of it again for good; but it was a consummate disappointment.  forget the fact that they couldn’t provide ripe tomatoes in the middle of summer and that they had to bring me the forgotten chopped scallions—the re-entry of this quail dish was poorly executed.  don’t mess with my emotions, people.  the quail is now served bone-in, split down the middle of the bird, and deep fried without any breading that i could see.  though thoroughly incensed at the sight of the dish, knowing what it should have been, i let it go at first—but then i tasted it.  i don’t normally complain, but i had to this time.  the problem with serving bone-in half-birds atop grits, is that the diner must now pick up a grit-laden bird andeatit by hand, gnawing on it and getting grits all about his countenance.  that’s annoying enough, but it also means that the quail is no longer an integral part of one unified dish that can be cleanly and conveniently eaten with a fork.  the diner is basically now eating ham and grits, and then picking up these unwieldy and messy half-birds in a separate and vain struggle for which they were not prepared.  all this i could infer upon first sight, yet i was still prepared to forge through my depressing mastication wordlessly.  but then i tasted what resulted of the vain and tragic sacrifice of those noble birds, of which there were two.  they were very dry and stringy, with very little volume of meat, and little to no flavor.  i was deeply saddened by the loss of this dish and the loss of these beautiful birds.  when i finally complained, the waitress and kitchen manager (i gathered) tried to bring me whatever other meat i wanted to replace the quail i refused to eat, but they never offered to take the meal off of my bill.  insult to injury.
everything else at the table was as delicious as usual, including the grits that served as the final resting place of the unfortunate birds, but i now feel as if i lost my beloved quail twice.  i know the rest of the menu is great, but i can’t go back without “a sad and lonely comfort in the hollow of (my) eyes,” to quote the band hurt, which is indeed how i felt, as well as betrayed.

so, with that out of the way, i highly recommend this restaurant otherwise.