ray's ny pizza

worst customer service in hampton roads. ordered a pizza on sunday night @ 5:40pm, was told 45mins to an hour for delivery on the phone. had to repeat my address 3 times and my card number 4 times to the incompetent girl who took my phone order. at 7:15pm called back since i have yet to receive my delivery (2.2 miles from the store). the girl on the phone said its just getting ready to leave (over 1 1/2 hours later). when i asked to talk to a manager (mike), i was told that "i was not the only customer, that's just how it is" no apology or compensation was offered. i told the manager to cancel the order, his response was "ok, no problem.. " he didn't try to keep a customer or offer anything then either. asked for a confirmation number for the refund. was told that he doesn't have it and they were going to process the refund at the end of the night. i could come in the next day and pick up a receipt.. what?? are you serious. after some arguing, he did the refund over the phone (or so he said) and have me a 2 digit number... sounds sketchy. with all the pizza places in the area, this is by far the worst customer service i have ever received. they do not care about their customers.

-father of 4 hungry children

thus far, this is the best ny style pizza in the area, hands down. i say style bc nothing tastes quite like ny pizza other than what's found across the gw bridge, but this is probably of the best you'll get in va beach.

true new york pizza.... although i can't say i have tried everything the menu has to offer, i will say that their pizzas a truly authentic in terms of new york style and flavor. dominos, pizza-hut, papa johns, and many other popular run-of-the-mills....they're all a joke. it's like comparing mcdonald's mcrib to a pit master's bbq. it's a step up from sbarro's pizza and just shy of traveling to italy to get the pizza from the source. when i want pizza i'm looking for authentic, and ray's definitely lives up to it. on a side note, i did try their tiramisu. other viewers are right, it is a pre-packaged little cup (a very small portion for the price) that tastes very bland and lacks any flavor. but overall, given the portion you receive for the price, they are certainly generous with quantity on items that aren't already packaged to sell. ray's is my go to pizzeria.

great pizza other items on the menu..eh not so much. i had been looking forward to trying ray's pizza for a long time. i'd recieved coupons in the mail and figured why not try them (plus i have been looking for a place that had that "ny style" type of pizza). i decided to try a few items on the menu and was pleased with the pizza but very dissappointed with the other items that i had selected. my buffalo wings were dry and not edible at all . i also decided to try the zeppolis which i thought you could never go wrong with ....boy was i wrong ....they were horrible and extremely chewy. my advice to people is if you want good pizza at a decent price they're worth giving a try but anything else i'm sorry to say will be a waste of money.

great pizza. we eat at ray's all the time. one of the best pizzas i've ever had. the price is good as well. their largest pizza won't fit in the front seat of my van.

i have been disapointed in their winds lately. they changed their bbq sauce; which used to be awesome, to something with little flavor. please change it back. i miss my wings.

flavorless "italian" food. ray's pizza may be worth the raving reviews but so far nothing else on their menu is. my boyfriend and i ordered the chicken parmigana dinner and the meat ravioli with a couple tiramisu for desert. the chicken parmigana was overcooked, soggy and barely edible. the meat ravioli had virtually no flavor at all. the "garlic knots" that were supposed to come with the meal were just two tiny slices of soggy bread that had not even a hint of garlic flavor. one slice had a small dribble of oregano on it but that was the only flavor at all. the salad was more onions than lettice with a thimble of dressing given with it. the tiramisu was an utterly complete rip off. they're the pre-packaged frozen tiramisu that have virtually no flavor at all and are small. you can buy them in bulk at sam's or costco for a lot cheaper and not something i expected to be re-packaged and sold here. this was the worst, most tasteless meal i've had in a long while.

very good ny style pizza...good prices and delivery was pretty fast

fantastic!. great service - everyone was welcoming and quick to answer questions.

great food - sausage/pepperoni pizza was perfect, and the breaded mushrooms were awesome.

great price - no complaints there at all.

we will definitely go back again and again.

excellent cheese steak and the pizza was pretty good too. whole family enjoyed it. prices are very good as well. we will eat there again and again and again.

pizza was great! service was poor.

pizza is bangin!

jody. this pizza is the best....i tried just about all the pizza places in the bayside area and this is good ny style pizza. i'm from ny and miss the pizza, this is like going home.

the pizza is always hot and fresh always made the way i ask. my grandma came in town i took her to eat there she ordered a calzone and she loved it! i recommend to everyone!

very good pizza great price and friendly people . i really like that place

awesome pizza. the best pizza! give it a try it is worth the stop. plus the guys love making pizza and it shows