pokez mexican

although the customer service was great, the food was subpar. i came to thisrestaurantwith big expectations, and it somewhat disappointed me.?

i got a shrimp burrito drenched in sauce with cheese on top. i was expecting the sauce to have a different taste, but for some reason it did not taste very well. the side cabbage was not got either.. it tasted like it was pickled cabbage and i was not expecting that.

what i did like was that their menu consisted of a lot of vegetarian options. i'm sure that comes in handy, especially at a mexican restaurant. they also give you chips and salsa as a starter! those tasted amazing :)

cool place... but food could be better :/

worst restaurant/customer service experience ever. pic of owner included.. ive been around the world eating at different restaurants. not even in a third world country have i ever recieved such bad service. i was just a hungry customer looking for good food and a bit of acknowledgement. not until i asked this woman(the owner) if she worked there that she looked up from her iphone. before that i asked where were the bathrooms, then if our table could get more chips and salsa. not sure about the food, i dont know, i didnt get that far. but its about details. once i asked her if she worked there, she says "yes." i reply, "well i would think if you had a customer in front of you asking questions, you would look up from your phone and acknowledge them." she answers, "i am the owner, i can do what i want." i said, "you still have customers to take care of." i then walk away not trusting therestaurantat this point. as i walk away she continues and says, "yeah walk away." i grab my belongings and walk out of the restaurant. i made it to across the street and the waitress yells to me if i would like to cancel my order. the owner walks up behind her and says, "i already did." she continues to yell at me and says "and dont you ever come back!" also, some various vulgar words that i am not the person to repeat. i believe arestaurantand the employees are a reflection of the owner. i cant imagine if customer service is handled this way, how is the kitchen and cleanliness handled. for the sake of her future customers i hope she is aware of what kind of service makes someone feel. and this does not continue. i found this picture on instagram and i am in shock this woman would conduct business in this manner. i am not one to write reviews until now, i hope this is any help to anyone.

best veggie mexican ever!. wow, i really, really like pokez. their portions are ridiculously large and incredibly tasty. i ordered a to-go meal for my wife and i the first time not realizing how big the portions were and was shocked by the two huge bags they handed me. we had enough food for a party. for the low, low price i was totally shocked and then we couldn't believe how delicious the food was. their veggie and vegan options are just superb. a huge potato and tofu burrito smothered in sauce and cheese, wow! rolled tacos, enchiladas, vegan machaca. they are honestly one of my favorite places in sd. somebody here seems troubled by tattoos and hipsters. well, i don't have a tat and it's been a long time since anyone would mistake me for a hipster, since i'm more likely to give off a sort of unintended undercover cop vibe, but i'm just as nice, polite, and respectful to everyone i encounter, regardless of their appearance, and guess what, the people working at pokez are always super nice, friendly, and chatty with me because i'm nice to them. it's not complicated. pokez is a must for anyone that appreciates top quality food served in a genuine environment, prepared and served by real people. leave your elitist credentials at home and you'll have the best mexican meal possible. if you prefer a pretentious and overpricedrestaurantwith lousy food served with flourishes of nonsense and more attitude than you can muster up yourself, downtown san diego is your kind of place. but, i don't see the need to knock pokez. don't miss out on their unique and delicious menu.

i would love to eat at pokez, except that i tried to go a couple of times with my boyfriend and they were so rude to him. the first time i thought he was imagining things, but we tried again, and with arestaurantfull of people, nowhere even remotely near closing time, they told him the kitchen was closed. if you're not a tatted-out hipster, you're clearly not welcome there. i was secretly glad to see that they got their liquor license suspended for serving a minor shortly after that last incident. karma is a beeotch. if sucks though, because the only other veg-mexrestauranti know of nearby is/was ranchos, and i can't tell if they're closed for good or for remodel...