pluckers wing bar

the service we received this evening was excellent. i mean for a wing bar, it was extraordinary. like a previous reviewer, we too received, as first time patrons, a free sampleorderof fried pickles, which were excellent. now the wings...they are indeed large and expertly cooked. however, the sauces are really just decent, not great. there is quite a selection, but none are particularly impressive. true, they are the best wings i've ever had in texas, but that's not saying much. basically, the wings themselves out of the fryer are top notch, but the sauces are just so-so. the basic buffalo hot sauce was pretty modest in heat. admittedly, being from the east coast, i am a true wing snob and a hard grader. pluckers impressed me as a solid concept with great service and an attractive atmosphere. looks like a good place to watch a game. but the corporate test kitchen needs to re-work their sauces. 'hot' buffalo sauce should make you tear up and have different layers of heat. really extreme hot wings (for those who dare eat them and the restaurants that brag about serving them) should make you want to curl up in the fetal position and beg for a bottle of pepto. otherwise, you're just posing. garlic wings should have chunks of real garlic and some heat to give it an extra kick. here ends the sermon. good luck, pluckers.

the wife and i went sunday to watch the cowboys vs packers game with some friends. we showed up late so we missed the first round of ordering, but were quickly taken care of by our server who brought out water for us. unfortunately this would be the last time he did something right for us. since there was only 4 of us at our table, i was not prepared for the amount of errors and excuses we got from our server. since i hadn't eaten all day i ordered a beer and a wing basket right off the bat. the rest of our party waited until later toordersome food. he brought out my beer quickly but the wings took a bit longer, which was fine because they were busy. half way through my meal my wife and the rest of our friendsordertheir food which consisted of two appetizers and two meals. when our server finally returned with the food, we were missing one of the appetizers. he appologized for the mix up and admitted that he simply forgot to put in the order. that is fine with me, he owned up to it and appologized and returned very quickly with the missing appetizer. after eating a few bites of everyone elses food, my wife decided toorderher own meal, and yet again, it was mysteriously "lost in the back." according to our server. so once again, he had to go and rush one of our items through. once my wifes food finally arrived i ordered one last beer. after our server returned twice to check on us with out my beer, i asked where it was and he again appologized for the delay and went to check on it. when he returned with the beer he tried to play it off as a "lack of my teammates helping me out." now if any of these errors happened on their own, they would be acceptable, most of the serving staff appears to be college age or under after all. but for there to be three errors in one meal shows a lack of effort, concentration, or caring by our server. my wife went and spoke to the manager and we were given a new server who was very polite and professional and actually served us what we ordered in a timely manner. 

the only other thing that bothered us was it was very hot inside the restaurant. we were told it was because there were so many people inside that the a/c couldnt keep up. maybe something to think about if you plan on going in the middle of the summer seeing as its the middle of october and it was 80 f when we were there. other than the terrible server we started out with, the food, atmosphere, and beer were great as always. i am a huge fan of their boneless wings and the ranch tossed waffle fries. i dont know if i will go to this one again, i will probably go to the one in allen since it is closer to my house.

inconsistent service. 3rd visit: potato dish was not good. i did not finish it. boneless wings were fine, but i would rather have a dip. their "wet" presentation makes it difficult to understand especially when sometimes it is a rub. my vote went thumbs down with the very poor to-goorderfor 75 wings plus sides. it was $160orderand the process was bad. also, take note of the men's bathroom label. it's pretty inappropriate with teenage daughters in tow.

second visit here, and they were diametrically opposed to one another. the first visit was off the chart good. they gave us free fried pickles. they tasted awesome. the server was attentive and caring. he let us sample several items to ensure we got a flavor we liked. the large mason jar glasses for our drinks were right up my alley.

skip ahead to today. the host was lack luster. the server was just doing his job no less no more. i ordered the naked boneless wings with spicy ranch and fries with a side of blue cheese. the waffle fries came out cold and semi-chewy. the spicy ranch is really a rub and not a dip - misleading. the chicken was over-coated with the rub. it was like taking a spoonful of pepper and choking on it. when i ran out of tea, which was very fast given the excess rub on the chicken, i had to ask for a refill.

i am holding my vote up or down until my next visit. the first one was so impressive, that i want that again. i have to believe today's was a fluke. the decor of this place is so inviting to me. it yells sports, wings, tv, beer and friends. please be better next time. i want to come here.

a group of four went for lunch and they said they would try to get us out fast...left an hour and twenty later with some 2 people bringing theirorderto go because they were wrong the first time.

gave it a few months and nothing has improved. bartender greeted us without giving menus or taking drink order. we got menus over 5 minutes later. other bartender was great. queso was served cold and had to send back. no manager brought correctedorderout or acknowledged us.

will be going out of the way to allen or dallas next time.

worst service ever! took over an hour for our over priced wingorderto arrive. it finally arrives and the wings were cold! never going back again!