sometimes very rude customer service and inconsistent food quality. i really want to like this place so i keep giving it extra chances. i have honestly hoped that when i have had a bad experience there that it was just an anomaly but unfortunately i think the truth is the odds are similar to flipping a coin. sometimes the food is great, sometimes it’s bad. sometimes the customer service is okay but often it’s not (especially more recently). i’ve had errors made on my food orders and drinks; have had rude customer service (feeling really rushed, food servers or bartenders with bad attitude that acted like they hated their jobs, recently a waitress that hung out at a couple tables flirting with groups of what appeared to be business men in their 50’s or 60’s - looked like she was flirting for tips while ignoring her other tables, have overheard foodservers gossiping or giving customers dirty looks from a distance (no joke), pretty unprofessional stuff for people working in people oriented careers). for the prices, the food should be consistently well prepared. the seafood dish i had most recently was very greasy (floating in butter). portions were very small which would have been okay if the fillets were good quality cuts but they were not. they would have been better suited for fish chowder chunks (seriously). why do i want to like this place? i’m not sure, maybe it’s the cozy atmosphere or the location, but it’s had a few chances too many.timeto move on to a place that has consistently good service with employees that are welcoming and pleasant and dependable quality and well prepared food. too many other food choices in anchorage to settle for this.