odyssey

really a shame.  having so much trouble setting up a funeral reception for my mother at therestaurantthat she loved.  every request has been a problem.  the event is this weekend, but from all the barriers i'm afraid it will not go well.  i'm so sad.  i really wanted this to be a celebration of my mother's life.

was planning a dinner for my wedding celebration here and they staff was very rude to our guest. they called us multiple times trying to get us on a set menu and told our guest we weren't going to sit together and the food was going to take a really long time. when we first called for our reservations we told the staff we were going to have a large guest list and they had no problem with it. after being harassed multiple times we decided to take our celebration to another location that was more professional and with better customer service. when we called to cancelled our guest list therestaurantreceptionist was very happy. we asked to speak to stephanie, who is management and she was unavailable at the time when the receptionist told her it was us. next time you want to plan an event here think twice.

very dissappointing..... sorry to say, but what a complete dissappointment thisrestaurantwas.

yes, the view is spectacular, but that's where i think therestaurantis trying to rest on their laurels. the decor needs some urgent attention, from the dirty carpets, the dated and poor decor, to general look of uncleanliness, i felt like i was in something from the 70's.

food-wise, unfortunately also dissappointing. my main meal was warm at best and the service was inattentive. again, credit where credit is due, the chocolate lava cake desert is spectacular.

to the manager in charge of thisrestaurant- there is so much potental, but we left with a huge feeling of "no one really cares.."

dissapointment. this is the last year we will be atending the holiday buffet at the odyseey. the selection of food was very poor. the dessert table was not replenished and was not kept clean. the service was ok even though out waiter was freindly. it was simply dissapointing and it get worse each year. we have been going for about 12 years and this year is probably going to be our last. we need to find a newrestaurantto accomodate us for the holidays.