norman hotel

worst.steak.ever!!! service was shocking,steakwas over cooked not once but twice! if it wasn't for the beautiful building i'm not sure it would still be alive...will never go back.

beststeakin town. the whole experience of the norman hotel is great. picking your piece of an array of different slices of cow to eat and the enjoyable surroundings make this place one of my favs....

kudos on the renovations and it is interesting to know they now have lasseters as new owners? not the ones from neighbours right?? perhaps this is the lasseters who own the casino in alice springs??

anyways, whoever the owners, this place is one of brissys hotspots if you ask me...any visitor must eat and drink and the norman atleast once....

another quiet delight are their oysters, although quite pricey, the kilpatrick is great

from entering one of the owners? did not acknowledge me standing at the bar credit card in hand. i had to wait till an employee? walked by to ask for a beer which he could not hear because of two big televisions blasting away on our side so by sign language i communicated what i wanted. to order another drink i was directed to another bar through two doors away where the communication was once again by sign language and after payment followed by a grunt. if it wasn’t for the chef who can cook a bluesteakone would not visit this place.

dine here at night and you won't be disappointed. the ambience is welcoming and comforting in accompaniment with the food. the steaks are well selected, fresh and cooked to your taste. everything here is well balance. a nice qualitysteakwith nothing to fault.

they say they’re the worst vegetarian restaurant in town and that’s true. but they do surely serve the beststeakaround.
this place is our monthly must go one for its steak, baked potatoes and the beer garden vibe. love it.

ultimately didn't meet expectations in the service department. the rumpsteakwas large and cooked medium rare to perfection. but for the size of thesteakthe sauce portion was not close to enough. mash potatoes and coleslaw were good standard.

we had 2 starters to share and at no time during the meal did staff clear these plates and dishes or the service tray from the table (as meals are self collected).

also i was shocked that my request for my soft drink to be served in a schooner glass was refused by the barman. it seems like a pretty simple request and surely serving larger glasses supports those who do not wish to purchase an alcoholic beverage on that occasion.

overall food good, service poor. the experience not worth the $ overall. 3 stars.

worst service for what you pay

we came here a couple of weeks ago with my partners family and were highly disappointed with the establishment!

on their website they boast accomodating for vegetarians and any dietary requirements. my partners mother is vegetarian and we went up to ordered a caesar salad off the vegetarian menu and asked for no garlic or onions as well (she’s buddhist). i also asked the server to reconfirm what we ordered. there must be some miscommunication with the kitchen as we went to collect it and there was bacon on the salad. even worse, they remade the salad with onions in it.

as it was a busy saturday night we asked for water and was told it was at the water stations. however with many intoxicated people at the bar the water station was empty and had glasses of half drank alcohol laying around. the first bartender said she will deliver new water to our table, we did not hear from her again. we asked a waitress walking by and she said again it’s at the water stations. when we pointed out that there was no water left she said she’ll bring water to our table which we didn’t hear from again as well. my partner had to line up to get water in the end.

the food was good,steakwas cooked well and the sides aren’t too bad. however, given the lack of communication in the kitchen and poor service (keep in mind you have to get up and collect your meal), i’d rather go back to morrison hotel. with similar food standards, much more attentive staff, and table service it’s not a hard choice!

came for dinner because our aunty was wanting to eat steak. this place definitely does steak, with lots of different cuts to choose from.

after getting seated, you look through the menu and when you're ready to order you head up to the counter to order. the steaks come with salad/veges and chips/potato, as well as a sauce. after ordering you get a buzzer which will go off when you're order is ready. you have to pick it up yourself from the pick up counter.

food was nice but i thought it lacked seasoning. it was cooked well though. sides were also nice and the meals all came with a bread roll. portions were fairly large. nice place for asteakbut it was a bit pricey.

came here for valentines dinner with my family. thank you for wonderful service and more importantly, great food. the wagusteakwas worth the extra money. loved the pot of mussels we shared too. bread rolls are sooo soft and delish! can’t wait to return :)

oh boy...i expected better. i had the large rib fillet and my partner had a t bone. both steaks were incredibly tough, and flavourless. order took over 30 minutes. staff seemed careless. a waste of money and time. a medium raresteakshould not be tough.

the norman is out go-to family catch up spot in brissy. there’s something for everyone - the usualsteakoptions as well as a few fun alternatives like pork ribs and pasta. there’s plenty of large tables and air-conditioned inside options as well. quality is always great and while i would like to see a rustic style coleslaw rather than the bulk fast-food type they serve these days, the protein is the real hero here. our fave dishes? the rib fillet and the pork ribs.

equal to beststeaki’ve ever eaten. i’ve tried most norman steaks, never been disappointed. and without doubt the best pork spare ribs brisbane has to offer. good range of beers on tap, and very good wine menu. only complaint, outside seats not that comfy.

coming up to the end of the year, it was time for me to reconsider all the foods i had eaten and try to tick off a couple more places before time was up. only then did it strike me that i hadn't had a goodsteakin a very long time. so with that in mind, the tomcat  family and i headed over to the worst vegetarian restaurant in brisbane, the infamous norman hotel to scratch our itch for steak.

current review:we used to come here a lot and hadn't been for a while due to mixed reviews from people we know.  was taken there for my birthday last night.   i love a goodsteakand you would expect a bloody good one for the prices you pay there.  i remember the steaks being amazing there.  well last night 2 out of 3 of us were very unsatisfied.  mysteakwas red raw in patches when i asked for medium.  i had to send it back.  the rest of thesteakwas nice and tender but considering it was supposed to be flame grilled, i couldnt taste much flavour or charring for a piece of meat that was cooked at least several minutes each side?  you can choose coleslaw or garden salad so i asked for garden salad but what i received was some spinach leaves and a big wedge of tasteless tomato covering a pile of coleslaw??  the baked potato was very nice and tasty but whilst it could have done with a small dollop of sour cream, we didn't come to pay $40 each for that.  my husband got the largeststeakand had to also send it back because it was very chewy and tough in some parts and raw red in other.  he sent that piece back and got another piece that was now not raw but still tough in some parts and when i had a piece, it seemed watery and bland.  over $100 later for 3 people, that's a disappointing birthday and a disappointing meal.  we won't be mistaking ourselves again and will be going back to the muddy farmer for oursteaknight special which we have been doing for over 15 years!!!  should have read the recent negative reviews on the norman hotel before we went!

previous review:  amazing steaks, best in brisbane. nice atmosphere, good for a group outing before hitting the city. good range on the menu but warning don't come here if you are a vegetarian!!

greatsteakbut really bad sides. the rib fillet was superb. cooked to a perfect medium rare, with a beautiful crust. the baked potato and salad were a disappointment. potato came with what seemed to be those store bought "bacon bits" and the salad came with a massive single mushy tomato. it's a real shame as this would be my go tosteakplace if they gave those sides a bit of love. the chilli sauce was very nice but the mustard bernaise wasn't that good. chips were basic and the mayo aioli wasn't good, it tasted like old aioli that was just sitting there for months.