terrible service. came in today for a late lunch. it wasn't very busy so there's not really any excuse for why the service was so terrible:
we were seated and sat around and watched our server walk past us and go take a food order at another table without acknowledging us. when she showed up, she didn't just want our drink orders, she expected that we'd already decided on everything we were having. then when we did order, she asked "is that all you're ordering?". yes, the three of us would like to have 3 appetizers and an entree, i hope that's okay with you.
when it came time for refills, we had to lay all 3 of our glasses on the edge of the table to get her attention. then the drinks didn't show up for around 10 minutes, and they came out wrong. i ordered a regular tea, first a sprite was poured, then a lemonade was brought out, then a peach tea, and finally, after 4 attempts, i got my iced tea.
when we were done eating, we sat around for about 10 minutes waiting for a check. i love being held hostage.
thegoodnews though is that the hostess did most of our server's job for her (ie bringing out our food, explaining the desserts, etc etc) so we gave the hostess half of our server's tip... in case she was wondering why i only tipped a little over 10%.
as for the food, i loved it all. the sliders were great, the nachos were awesome, the chips and dip trio were great, and the fish and chips was tasty and a large portion. too bad i wont be back though, because the great food was overshadowed by the terribly bad service.