we had high expectations from nido as it had been generating a lot of hype. while we were impressed by the food, a number of other aspects let the restaurant down.
we were seated along a bench at the front of the restaurant. the chairs were stools rather than seats. this meant three of our guests were on the footpath, which was problematic and distracting on a very windy night. this is despite specifically requesting “indoor seating” when booking. by virtue of sitting on stools on the footpath, there was also no where for the girls to put their handbags (other than the dirty ground), and subsequently had their bags on their laps for the entire night.
service was also very, very slow. we had an 8pm booking and arrived at 8pm sharp. by the time our drink orders had been taken and brought to the table, it was 8:40pm. completely unacceptable to wait 40 minutes for a drink.
throughout the night, it also came to light that the kitchen had run out of a number of items, including the raviolo and roast potatoes (which was one of three sides). drinks we ordered later in the night were then forgotten, and it was very difficult to get anyone’s attention to clarify where they were. we were thenleftwith empty water glasses for the better part of 45 minutes while waiting for these missing beverages.
having said this, the food was great. the pastas were incredible, and the lamb shoulder was cooked perfectly. we won’t be back any time soon, but perhaps in a few months when the service issues have been ironed out we’ll give the restaurant a second chance.