new cascadia traditional bakery

was overwhelmed with all the options they had for gf! started with wine soaked plums in a flaky turnover crusty - heaven!. then had an everything gf bagel breakfast sandwich with greens, bacon, tomato, eggs. um yum! they have bagels, biscuits, muffins, cookies, cake, bread!, baguettes, quiche...just so much. we raided their 'day old' shelf for bread and bagels and grabbed a few goodies for the long drivebackto california. i'm sure those will be awesome too.

very disappointed. i was visiting portland from canada, and knew i would be heading up to seattle on my return and wanted to pick up some gluten-free products to take with us for a special occasion for someone in seattle. they require 48 hrs notice to order something special. i called this bakery more than 48 hours in advance, and the initially answered, but then put me on hold for +10 minutes and never came back. i calledbackafter about 15 minutes and left a message because no one answered. no one called me back. we then decided to actually physically go to the bakery and were told that they could do a special order, but required 48 hrs notice. when we explained that we had tried to give them 48 hrs notice and had left a message but no one gotbackto us, the chap who helped us was very apologetic but they said there was nothing they could do to help us. they only had one baker on and he was backed up. the woman who was working with the nice chap was less than helpful or apologetic (expect she was the one that took the initial call and never came back). what was also so frustrating was that they had all the ingredients to make what we wanted - but they couldn't find the ten minutes to put it together for us. overall, not impressed. don't count on them to be communicative or go out of their way. would like to reiterate that the chap that dealt with us in the store was very nice and apologetic - not his fault - and he did his best, but overall, was very disappointed.

disappointing. i had heard good things about this bakery and had wanted to order a gluten free cake for a surprise party for my wife. it was a disappointing experience. i first went to their website to look at what they had to offer. the website did not have a menu so i called and asked if they could email me one. the person i talked to said that they didn't do that and that there was a menu on the website. i wentbackto the website but still couldn't find one. they were closed by this point so i had to wait until the next day to call back. i called and the person i spoke to said that the could email me a menu. she emailed me the menu at 10:17am and when i calledbackand noon to place the order, she said that they had stopped all orders for the day i needed the cake. i asked her if she could accommodate one more cake and she indicated that her employees wouldn't be able to go home if they had one more order for a special birthday. this is so unfortunate to not accommodate a potential customer and it's rather shocking considering it's portland.

meh... the atmosphere is pretty sterile and i didn't find the staff that pleasant. please comebackredwing!