mughal e azam

appalling service, untrained chefs, threatening staff. i wastoldit was a 10 min wait, turned out to be 45 mins. asked for starter and main to come together, starters come 10 mins after ordering, upon asking a waiter for the remaining food wastoldit hadn't been put through the system yet. was also asked from the chef "how well i want the chicken cooked". wastoldto pay for all sauces. after raising all these issues with owner's brother he lied to my face about how long hetoldme and was very threatening saying "you don't know who you're speaking" and "stop jumping about". honestly, i have never written a review on a restaurant before, but this was horrendous. was forced to pay for food i hadn't eaten and i walked out, trading standards should investigate this place as it violates consumer right act 2015. not one apology from one staff member, rather was ganged up on 4-5 to initially just me. felt like thugs run the business.

first things first. when i visited this place last saturday, i wasn't even coming here. in fact i was on my way to tipu sultan in moseley for a reliable chicken dinner when we were waiting on the red light and saw this place from a distance and found it fancy. we went in there and were instantly greeted by a very cold guy whotoldus that it'll take 15 minutes to get a table despite 70% of the tables being free (since it was early evening, i assume the kitchen capacity was low and that's why they were making us wait - i'll give this to him). after we get seated and get comfortable and order, it took approximately 10 minutes for the food to come. the shahjani murgh that i ordered looked really sad. in the sense that there was no garnishing whatsoever and was served in the most casual manner possible. the naan looked pre made and felt that it was in a freezer 5 minutes ago. it lacked softness and the saltiness that you generally expect from a naan. my friend mentioned that his lamb chops were also okay but could've been made much better. service wise the place was very average and we didn't feel welcomed at any time. the ambience was authentic and nice. all in all, a very average experience for a place that has the potential to do so much better.

good evening
i don’t normally write reviews but i feel had to. ***avoid this place***. my uncle came from the usa and we decided to take him to an asian restaurant, so we booked a table for 5, and when we got there, they forced us to sit on a table for 4, i didn’t really want to make a big deal about it so we carried on. it became difficult to sit for the 5th person, so he took a chair from a empty table, as there were about 30-40 empty chairs in the restaurant, and he sat at the side of the table, we had our meal, and about to order deserts, and what looked like the owner or something,toldus to move the chair book when we complained, he shrug his shoulder and said he didn’t care.

please if you are reading this, do not give these idiots any of your hard earned cash, they have become too successful too quick and their true nature which is basically moronic comes through….***terrible experience****

wow i mean the building is amazing... shame about the level of customer service. the staff here disgusted me with their attitude towards the guests here, i mean the waiter actually snatched my plate from in front of me when itoldhim my food was cold and without saying anything he just stormed off. i didn't bother complaining about him to the manager, as we all do have bad days sometimes but this is no way to treat someone.

the food was good when it was warm the second time around, but the glasses were terribly dirty with finger prints on it and itolda different waiter it was dirty and he just replaced it with one from the other table. without cleaning it he just put it on someone else's table. i was happy i got a cleaner glass but come on? seriously? that could've happened to me thats not right.
disgusting... i will never recommend this to anyone.

never again am i coming here for a night out